Rosewood Heights

I recently was a patient at Rosewood. I can truly say it was so wonderful. The food was great. The staff were so loving and caring. I would recommend anyone who needs rehab to come there. It was an awesome experience for me.

Every staff member I encountered was exceptionally friendly, professional, and compassionate. They took excellent care of my father and the physical and occupational therapy he received was top notch. I highly recommend them.

What can I say about Rosewood. My father was brought in, essentially bed ridden. The weekend staff here is terrible and neglectful. In addition to not taking care of my father’s needs, when trying to approach anyone for help, our family was met with rudeness, terrible behavior and words, and our requests were ignored. We were left to find whomever our father’s nurses and CNAs were, to get him the help that he needed. In addition to overall rudeness, when I asked who the Nurses name was so I can speak with Administration on Monday, this nurse, who seems to be in charge of things, refused to give me her name. I recognize that they are dealing with residents who are in varying stages of need and healing. But part of healing is being considerate and compassionate to family who are simply advocating for compassionate care and for residents to be rewarded with dignity and respect. Unfortunately, our experience has been that weekend staff simply do not care and meet advocacy with disrespect, rudeness, and ignoring family requests and questions. I DO NOT recommend anyone simply leaving family members here. Residents who cannot advocate for themselves need a family member advocate to sit and stay by their side. DO NOT leave family members alone here.

Thank you to all the staff at Rosewood for taking care of my mom Rosa Peavy during her stay. Y'all are all very exceptional and I wish the best for each and everyone of y'all. We appreciate everything you did for her. Rose and Daniel Breuer, Crystal Shaver, Angela Moreland, Aaron Clark.

My stay at the Rosewood was great. When I first went in, I couldn't do much, but they were able to get me to where I needed to be to go home. My nurse Chemere is absolutely amazing; she is so caring and compassionate. My favorite CNA was Abby she just takes her time with me and would always checks on me. The therapy department is absolutely the very best. If you need a place for your loved one this is the best place to go.