Oakland Heights Senior Living

Oakland Heights is a lovely facility right in the center part of Oakland. When I visited it, it was clean, quiet, lovely decor, and entryway with a great feeling of warmth,. The staff seem very friendly and helpful, and my tour was informative and helpful. I would certainly encourage anyone interested in looking for assisted-living to check out Oakland Heights.

My client recently moved to Oakland Heights. His experience so far has been incredible. He is receiving such detailed and attentive care, the staff are so warm, and the facilities and grounds are very high-quality. My client is really enjoying the rich schedule of activities already. And I have noticed each time I visit that the residents do not sit alone in their rooms - they really make use of the many well-appointed living spaces to gather or simply relax. Shout-out to Community Relations Director Amber Harris who gave us a great tour when my client was feeling a little reticent about moving, explained everything so clearly and patiently, and went above and beyond to get the nuts and bolts done so my client could move in. Can I say, he is so happy and he loves it!

From first encounter to move in to current care, Oakland Heights has been a terrific place. Our steward was Amber Harris, who helped us negotiate the move in for my sister and her husband. She was always available and knowledgable about issues that we faced and snags in the journey. She has remained available and helpful as they have adjusted and settled in. Not one complaint has been made about their new home, after having to leave their only other home of 50 years!

I recently contacted Pacifica Oakland Heights expressing interest in transferring my mother from a sister facility. My call was referred to Amber Harris, the sales director, who despite her title was anything but focused on sells and marketing. Instead, what I found was a kind, considerate, thorough, professional human being who instead of focusing on getting me to “sign on the dotted line” was more concerned with how the facility would meet my mother’s needs. Before we even looked at the property, Amber spent over an hour reviewing Mom’s care needs and even had the resident care director join us to evaluate the physician’s plan I had brought with me. Joanne, the RCD, was also patient and professional and willing to go out of her way to visit Mom at her rehab facility in order to do a thorough assessment. If I had been able to find a unit that completely met our needs, I would have been happy to trust my mother’s care to Pacifica Oakland Heights.

After the fire at Grand Lake Gardens Independent Living for Seniors facility, I needed a place to live that would be favorably comparable. I found Pacifica at Oakland Heights to be just absolutely beautiful with grounds and buildings that made me feel like I was walking in my own neighborhood. Since it’s gated, I felt safe and secure. The apartments themselves are cozy, but with adequate storage space and conveniently floor plans. There are balconies for each apartment, although some of them need a little help from Maintenance The staff I met were all pleasant and friendly. The Sales Director, Allison Rodman, was particularly helpful and gracious. I met a few residents who openly and warmly welcomed me. The activities that are offered are limited however, and that was the reason I chose not to go there, as I am still quite active and need more stimulating environment. Overall, I say, “Go there and take a look around. See if it’s a fit”