Piedmont Gardens

My father left here last week, it was a terrible place for him after heart surgery. The staff is completely unavailable at night and left my father sitting in his vomit from 2am to 7am. Both him and his roomate screamed for help and pressed the call light multiple times as my father had 5 bouts of vomiting. He was transferred to the emergency room with bilateral pleural effusions and has since aspirated and is on a ventilator. He said over and over that Piedmont gardens was hell and that he would do anything to avoid going back to that place.

I enjoy living at Piedmont Gardens, and feel like part of a caring and lively community. The staff are excellent - carring and hepful. The other residents are interesting and fun. The neighborhood is lively and attractive, and there is always more than enough to do.

The staff here are responsive for the most part and they do their best. This is definitely a very clean and professional environment. My mom had been treated well, but it has come with lots of advocacy on her behalf. This is true for any healthcare system. Thank you, Piedmont Gardens.

My mom spent a few months at Piedmont Gardens this spring as she was recovering from an accident. We found the staff, from medical to administrative professionals, to be caring, kind and helpful. My mom improved so much under their care! The facility is clean, bright and welcoming. I would not hesitate to recommend Piedmont Gardens!

During a recent visit to Piedmont Gardens, I experienced an incident I believe constitutes racial discrimination. As a healthcare provider with 21 years of experience, I consistently call facilities in advance to confirm parking and access procedures. Piedmont Gardens indicated visitor parking was available on a first-come, first-served basis. On my first visit, no spaces were available. On my second visit, I found three open spaces in the designated visitor parking area. Upon entering the lot, a Hispanic man, whom I believe his name was Pedro, intently watched me park. He then approached my vehicle and aggressively insisted I was not permitted to park there, despite my visitor status and the facility’s prior instructions. I attempted to show him my visitor sticker, but he remained adamant, even incorrectly identifying me as an employee. A Caucasian employee then intervened, confirming the initial parking instructions given to me. It became clear to me that Pedro's actions were racially motivated, disregarding my status as a healthcare provider simply because of my race. I subsequently contacted Piedmont Gardens to report the incident. My call was returned by a supervisor, seemingly Pedro’s colleague, whose name I believe was Schee. This supervisor’s response was unsatisfactory, attempting to justify Pedro’s behavior with inconsistent and unconvincing explanations. The supervisor's apparent unwillingness to acknowledge and address the racial bias exhibited by Pedro is deeply concerning. This incident highlights a serious issue of racial discrimination at Piedmont Gardens. I believe a thorough investigation into this matter is necessary to ensure a respectful and inclusive environment for all visitors and staff. It is my hope that Piedmont Gardens will take appropriate action to prevent similar incidents from occurring in the future. Noted that I worked in Monterey California and Pebble Beach and the people were kind and hospitable and were more wealthy than those at this facility. So even if this facility is supposed to be upscale, the discrimination shouldn’t be present. I will say this forever. If other races want black folks to stop discussing racism then they should stop being racist.