Stewart Funeral Home, Inc.

I want to start by acknowledging that I have very mixed feelings with drafting this. My family has used Stewart's for a number of years and for multiple services. The service delivery has always been stellar. Where I do have a concern is with how the business operations and overall customer experience is handled. We are currently attempting to obtain documentation from them and a copy of a funeral bill and they are creating a number of challenges. We can appreciate the necessity of formal processes however, they do not provide details or specifics when asking for clarification. For people addressing complex situations this seems like an area where they would take care to be attentive instead of dismissive.

Stewart Funeral Home was entrusted with my family member’s service a few days ago. While some aspects were handled appropriately, we were deeply disappointed by how the viewing was scheduled. Two viewings were booked back to back, and during our time we were told we needed to leave so another family could begin theirs. This was extremely distressing for our family during an already painful moment. A viewing should allow families the time and space to grieve without feeling rushed or displaced. Booking viewings back to back shows a lack of care and sensitivity, and I hope the funeral home reconsiders this practice for future families.

I have used this funeral home for quite a few family members over the past several years and the level of compassion, professionalism, and service has declined immensely. I just tried to use them recently for the passing of my dad and the service is beyond unprofessional. One of the funeral home workers, Mr. Harris is rude and very disrespectful. He does not belong working in a profession where people are dealing with loss and grief. He is an awful person and needs to retire. I hope that when I become his age, I do not become bitter, rude, and very disrespectful to others as he is. I hope his family does not receive the same treatment that he gives to families that are dealing with the loss of loved ones when his time comes to die. Do yourself a favor and go elsewhere to take care of your loved one. They like act they are doing you a favor here and that's not how it's supposed to be.

I used Stewart Funeral Home, DC, in May 2025 for services for my husband and from the initial visit (reception) to the last, which was to pick up the death certificates, I have only positive things to report. The staff with whom I interacted--Mr. Lewis, Ms. Jackson, Ms. Rush, and Mr. Bowman--treated me with utmost respect, showed compassion, and were knowledgeable and capable in their respective roles. (I took note that the staff worked as a team.) Whenever I contacted the FH by telephone for any reason, I always received a pleasant greeting and felt valued. The family viewing, services at the church and cemetery all were carried out with dignity and well to my specifications and expectations. I never had to ask one question. or request any change. This was my first time using the services of Stewart Funeral Home and I highly recommend them for a quality, professional, first rate funeral for your loved one.

To Staff and Director, It is with deep gratitude that I write this thank you review to Steward Funeral Home. My family lost beloved stepfather family patriarch on September 8, 2019. We have never experienced a family death and funeral before in the United States. We are originally from Cuba where funeral customs are different. Steward Funeral Home is in my father and mother’s neighborhood, and I decided to use its services mostly for the geographic convenience. Little did I know that this place would be such a boon in a time of great sorrow. My stepfather was always fortunate in finding good places and good people. So, it was quite fitting and as though he had chosen this place himself for his viewing and funeral. The initial interview with the funeral director was scheduled expeditiously. It was candid and straightforward, but at the same time courteous and caring. Interestingly enough, we found out that the Director had been in Cuba recently and had loved the experience. We made a quick, informed decision based on the information provided. We decided to do embalming and services with cremation. We chose flowers and rented a casket for the event. The staff was very attentive to our needs through every step of the process. My family is blended and multigenerational. The interview to sign the contract was done by my mother and me. However, my 18-year-old niece had come to see her grandfather’s body. She was on her way to see him before his condition changed and never made it. Therefore, she felt she needed to see him for her own peace of mind. The funeral director was contacted immediately and ask if she could see the body that day. It was a busy time for the funeral home, but the Director made sure to schedule an appointment later the same day to satisfy the request. We also had made an appointment to view the body before everyone else arrived. My stepfather was prepared superbly in his cowboy hat, his long sleeve shirt, black jacket, leather belt and Western Bolo tie. The embalming was done so well that it appeared almost as if he was still alive. His skin looked great and he was carefully positioned in the casket with a spectacular flower arrangement. I do not even recall selecting such a beautiful floral arrangement. On the day of the funeral we received a very courteous call from Mr. Bowman to give us the parking details. Mr. Bowman and the staff assisted us in any possible way they could. I really want to thank him for his respect to our culture, for the attentiveness to our needs, and his caring and professional demeanor. He was absolutely a great host and a God-send on this day that provided succor to our anguish and anxiety. Thanks to him we had a beautiful bilingual service in English and Spanish for the ceremony. It was just how my stepfather would have wanted. We read his bio, had a ceremonial biblical speech, and closed the program with his family and friends saying their last goodbyes. My family and myself really want to thank Steward Funeral Home for being patient, professional and caring; and for providing excellent services in their facilitation of the funeral process. Gracias!