Strong-Thorne Mortuary

Words can’t express the deep and heartfelt gratitude I have for the wonderful people of Strong Thorne. They helped me through the hardest time of my life. They treated me like family. We are blessed in Albuquerque to have this community gem.

I can’t express enough how grateful my family and I are to the team at Strong Throne. They made a very heart breaking situation into an easier experience. Mrs. Otero went above and beyond!! She is a rockstar! Instantly felt loved and welcomed Rev Darnal. EVERY single person I interacted with there was amazing from start to finish. I truly felt more supported by them than my actual family. Thank you! Love, The Salazar Family

Thank you Rev. so much for the beautiful service. Such a welcoming & beautiful place to have a service. My family was very pleased & happy with everything. God bless all of you for support & caring service for my brother Melvin T. Chavez III.

I cannot reccomend Strong Thorne mortuary enough. My mother in law recently passed away and they took care of my very large family, and especially my mother in law , exceptional well. Darnell and Felicia took care of everything,Darnell he was kind and patient and very helpful. Everyone I spoke to on the staff was extremely sensitive and helpful! The service was gorgeous and impeccably handled. I really can't say enough good things about Strong thorne Mortuary. A wonderful company to work with in a really hard time. Thanks Darnell n Felicia for everything!!

Everything seemed to be going as seamless as possible at first. Darnell is very personable and comforting. However, everything after the initial meeting was torture at an indescribably difficult time. They had a typo on the prayer cards I ordered 200 prayer cards and thank you cards. They forgot the thank you cards all together. They offered to reprint "some" of the prayer cards because of the typo. When I finally got the thank you cards months after, there were only 100. We made sure to ask that there was an equal amount when we first set up. They sent the wrong registration book and didn't realize what they put out until my mom gave me the filled out registration book from the church after the services. I had to call 5 different times after I should have been done with this place. Each time putting me through agony. I literally gave up for a period of time because emotionally, I couldn't handle it. The receptionists made me feel like a bother, when they were the ones to cause all the issues. Even when it was time to pick up the death certificate for my 22 year son, the receptionist gave my fiance a hard time. I told her I would have to have him or my mom pick up for me. She went to the extent of making a comment " I would call her to make sure but she never answers" ... Yes, it's hard to keep ripping off the scab of this devastating wound just to deal with mistakes made by the rude heartless uncaring receptionists that work there. Even still after a second reprint of the prayer cards they are not centered on the card. I give up because I don't have the strength mentally to keep going round and round with them. I just hope sharing my experience helps others to avoid or helps the company to recognize the poor service and make a change