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Google Reviews
a month ago
This senior sent her is very basic if you were to go to the first floor memory care you would just leave your family there to die. The director of care Jasmine doesn’t know how to properly handle elderly residence who are at the end of their lifespan. She has left multiple residence in their bed wasting away without anyone checking on them for days no food no water. I feel so bad for all the patients in memory care due to this director of care not being a certified nurse or having a background in nursing she even claimed to be a nurse before state told her no longer to have that title next to her name. Excellent senior living is infested with roaches so big that it put house roaches to shame. They have roaches crawling all over patients in various rooms and they leave food out at night and during the date time for ants and other bugs to crawl, lay eggs in the client‘s ears. One time I was in the memory care unit of the first floor, and there was a elderly man who could not see and ended up peeing on the floor because no one was there to help him to the bathroom in time. There are also residents who had pneumonia, but the director of care decided not to send these a patient to the hospital to get treated for that pneumonia and that allow the staff to work around these clients without any facemask protection or any warning that they have walking pneumonia. Other staff members have gotten sick from pneumonia due to this. Many of the residents in the memory care unit on each floor, barely get checked on throughout the night. It would be lucky that some residents don’t pass away with a court tied around their neck due to the lack of care from the director of care neglectful actions. Hopefully, a new director of care will soon be appointed so that policies can change in the on professional gossip between the director of care and regular CNA staff can be rectified soon.
5 months ago
My father was coming from another ALF where he was not treated right.
Now , He is another person , he has his self esteem up and his health is much better .
I want to thank to Jasmine, she is a great leader and has a kind heart, Derrick helped us with the best attitude when we moved our father to EXCELLENCE , the nurses , the staff is great.
The place is SUPER CLEAN , beautiful, the food smells and taste so good, we feel at home in there.
I am pleased and confident that my father is in the best hands
I recommend EXCELLENCE
5 months ago
I went in to look at the assisted living to check it out to see if it would be a fit for my mother and the place was very up to par the workers were nice and attentive Ms. Valentina was very kind and sweet honestly really am considering having my mother be apart of this community!
6 months ago
Words can not express my gratitude for the professionalism, knowledge, care and kindness that my Dad, Pablo Rodriguez receives on a daily basis at the Excellence Senior Living. The staff is well trained on emergencies and dealing with the elderly. Every one is pleasant and really cares for the comfort and needs of all the residents. As a daughter, I have peace of mind knowing that my dad is adjusting well thanks to this great team and also other residents making him welcomed. In addition, Excellence Senior Living is extremely fortunate to have Jasmine Salcedo , RN and Gustavo Loesch. Thank you so very much
6 months ago
Last year I had given the opportunity to be there for the family events and they look forward to be there. They dance enjoying themselves and their families, and do some shopping with difrent vendors. The staff is awesome checking out how their doing if they need something.