Laredo West Nursing and Rehabilitation Center

My family and I are very grateful with the Laredo West staff. From admissions to discharge process, everyone was very attentive and diligent. Nursing staff kept me informed about my family member (patient) at all times. The facility was clean and staff were courteous and patient with us all the time. Thank you for taking care of my family member. It takes a great heart to work with elderly patients. God bless you all!

thank you for all you all do, nurses are always alert and attentive, everyone is always helpful and courteous when having questions. My mom is in a good place . She is well taken care of! Thanks to all the Staff and Nurses at Laredo West. you guys are awesome!

When my father arrived at this institution I saw a poster at the entrance that talks about its values, and I thought that anyone can write it, but in all this time that they have given attention to my father I have seen that what is written there is done with each person who is there. I pay special attention to "COMPASSION" because in reality each of the people who work there are very compassionate, loving and helpful. I think my father is in a place where a family takes care of him. Thank you for everything you do.

Short staffed and left patients unattended. Patients have to share a room, therefore limiting their space and privacy. Food was horrible. There are also issues with the laundry. Clothes/ blankets going missing is a frequent occurrence. Wouldn't want a loved one in there.

Can’t give not even 1 star bad service all around beginning with the nurses and ending with the higher team nurses leave patient yelling for drinks and help and with soiled diapers!!! Nurses and staff really need training and more empathy for their patients it’s like a crazy house with all kinds of alarms going off and people just yelling some one really needs to go and see how those poor people are being are really being treated!!! Never will I take a loved one there it’s not a nursing home it more like a crazy home!!!!!! They need lots of help