Osceola Memory Gardens Cemetery, Funeral Homes & Crematory

We are deeply grateful for the compassion, professionalism, and care shown by the funeral director Monica Morrow during one of the most difficult times in our lives. Every detail was handled with dignity, patience, and kindness, making the entire process much easier for our family. Monica Morrow went above and beyond to ensure our loved one was honored beautifully, and we truly appreciate the support and guidance we received throughout. We highly recommend their services to anyone looking for a caring and dedicated funeral home.” Sincerely Angella Aziz

Our family has had an extremely disappointing and distressing experience with Osceola Memory Gardens Cemetery, Funeral Homes & Crematory. My wife’s sister and her sister’s husband are both buried there, and we expected professionalism, compassion, and basic communication from the staff responsible for their final resting place. Instead, what we encountered was the exact opposite. We chose to use an outside headstone vendor because they offered better quality, more design options, and significantly better pricing than what Osceola provided. The vendor followed every specification required by Osceola and delivered the completed headstone on April 16th at 1:58 PM. From that moment forward, everything fell apart — and entirely due to Osceola’s lack of professionalism. Despite the installation fee being paid in full months in advance, we have received no confirmation of delivery and no scheduled installation date. Between my wife and myself, we have sent five emails directly to the manager, Adam Zalesny, and made multiple phone calls. As of May 13, 2026, we have received zero response. Not even a courtesy acknowledgment. This level of disrespect, dismissiveness, and complete lack of accountability is unacceptable for any business — but it is especially appalling coming from a cemetery entrusted with the care of loved ones who have passed. Families deserve compassion, communication, and professionalism. Instead, Osceola has shown us indifference and neglect. Their behavior has added unnecessary stress and emotional strain during an already painful time. No grieving family should have to chase down basic information or beg for updates on services that were fully paid for. Osceola Memory Gardens has demonstrated that once they receive payment, their concern for the families they serve ends. I cannot recommend them, and I urge anyone considering their services to proceed with caution.

Thank you John Smith. You made the arrangement process so easy for us. Your pleasant demeanor and detailed presentation was so helpful. You also made us smile reminding us of the wonderful things and the memories of our loved one. God Bless you

I want to express my deepest gratitude towards Xiomara for the compassion, care, and dedication you showed while helping my father and myself through one of the most difficult times in our lives. Planning my mother’s funeral was something I could never imagine doing, but your guidance made the process not only manageable, but meaningful. You consistently went above and beyond your responsibilities — always making sure every detail was handled with respect and grace. From the smallest touches to the larger arrangements, your presence brought comfort and peace when I needed it most. you made sure to also point out things even we would not have thought about due to our states of mind and it was appreciated. Thank you for treating my family as your own and for honoring my mother’s memory in such a beautiful way. Your kindness will never be forgotten. With heartfelt appreciation, Angela Mercedes

The grounds are impeccable. Staff of professional courteous. Plenty of parking and easily accessible for handicapped