Forest Hill Memorial Park South

I visited Forest Hill Cemetery South today, and I was disappointed to see that the cemetery looked somewhat neglected. Some of the vases that are attached to the headstones had fallen over, and flowers were spread on the ground, and many vases had no flowers at all. It certainly looked like a maintenance crew was needed to do a lot of work.

I was very pleased with Forest Hill and how they handled my mother-in-law's funeral. She was two hours away from Memphis and so are we. They had transporters available to come and get her that very evening of the day she died. We had to make all arrangements and sign all forms over the telephone and by e-mail and they made it all very easy. I appreciate all of them and the tremendous efforts they made!

Despicable service - should NOT be in business.Do NOT lay anyone to rest here if you love them. My mother was laid to rest in a mausoleum in this place almost 2 years ago (Feb 2024) and there is still not a D.O.D on her marker!!!! I’ve spoken with and chased around 5 different severely slow and incompetent individuals from this place over the course of these nearly two years and such a small task has still not been done. Second to incompetence, a huge part of their problem is turnover - they can’t keep any staff.members. Every time I got a hold of someone that claimed they would resolve this matter, within a few months they would be gone. 💨 This is the last thing that a grieving family needs… I BEG YOU, if you care anything about your loved one - DO NOT TRUST these people!!!!! I will be escalating this matter to BBB and the press.

Just wanted to commend April today for doing such an Awesome job! Today was our Dads Birthday. When we arrived with flowers his vase was gone, I contacted April and she assured me she would have the grounds keeper put another one on and within just a couple of hours it was done!! Thank you so much for being so kind and efficient you truly made our day!! God Bless

Awful such an awful place. How they live with themselves is beyond me. It took over six weeks to have my Uncle cremated. Charged over $4000 just to cremate him, no services, no embalming, no transport, nothing. They won't answer the phone, they do not return calls. We had to drive over 80 miles one way on two occasions just to check on the status on him. It's been over two months and we still haven't received a death certificate. Sad way to treat grieving families. They should be ashamed of themselves. And then there's my mother's grave, I'll let the pictures say what needs to be said. Edit: New photos 4/22/2022 Buried my Aunt and Uncle after waiting 7 weeks for the cremation. We had to wallow around in mud and water like hogs. And an update on my mother's tombstone, a year and a half later there still isn't a plaque on it with her name after paying for it in October 2020. We have about 14 family members buried here. No more! Wish I could move them elsewhere! Sad way to treat people.