Capital Caring Health - Washington, DC

I cannot imagine a worse hospice experience than what was provided by Capital Caring. The nurses who come to your house are always abrasive and rude, completely lacking in respect and courtesy. But to make it worse, they also give conflicting information from what the nurses who assist by phone during off-hours (under supervision from an LPN) give. So while phone nurses instruct me to give "x" amount of morphine in "y" intervals, the nurses who then show up to your house say you should be doing a completely different regimen. I can't tell you how distressing it is to hear that, feeling like now you're responsible for whatever happens to your loved one. So irresponsible and traumatic - possibly carrying that pain for life. Then the nurse who was supposed to show up within an hour of my loved one's passing to pronounce, showed up 2 hours later with no condolences, apologies or kindness of any sort. The social worker assigned to my case was cold, unreachable and only called almost a week later to ask if I wanted bereavement counseling. I don't understand how a company that is supposed to assist you through the hardest, most emotionally grueling time of your life can be so devoid of emotion, common courtesy, kindness, compassion and.... well, CARING, as in their name. Their only saving grace is the nurses who assist by phone, who always responded with a sense of urgency, compassion, extreme care and support. But when your loved one is in pain and dying, you need that in all areas. I would not recommend Capital Caring to ANYONE. Chose literally any other company that offers hospice in your area over this one.

Was not responsive to family needs during initial referral. Voicemail boxes were full with no ability to leave a voicemail. Coordination of care was not provided. Has not provided the comprehensive support needed for a family in final stage of terminal cancer. Very disappointing

I've reviewed Capital Caring before my Mom died a few days ago. I wish I remembered the black angel that helped us. Her name began with D. She had a disabled child. So my Mom passed. You are an Angel. I'm atheist but I saw an Angel . Thank you. She thanks you. I highly recommend this business.

My mom (Catherine Pitt) was at Georgetown Hospice first and they were fantastic. Marta, Kelsey, Betty, Kristen, and Niamh kept my mom clean and made sure she ate. After coming home for three weeks I had to take my mom to Providence Hospice and the care that was given there was also fantastic. Regina, Victor, Christy, Angela were great and if I left anyone off I do apologize. My mom passed there on March 3rd 2020. Thank you for everything you all did for my mom.

This is the most wonderful organization I’ve ever experienced. My dad died recently and the doctors and nurses took incredible care of him for the last year. They were consistently helpful, supportive, kind, and instructive. They took care of my dad and our whole family throughout the entire painful process. Sulaiman and Dr. Pile should be commended for the superior level of help and devotion that they provided. The entire organization has been there for us 24/7. I can’t say enough wonderful things about them. I am eternally grateful to them.