Sharp HospiceCare

My father passed away today while under the care of Sharp Hospice, and my experience has been deeply disappointing. I now strongly feel that I should have never chosen them to step in during such an important and vulnerable time. During his final hours, trying to reach anyone through their general phone number was extremely frustrating and upsetting—especially when I had urgent questions about his care. I was concerned about why he was being given so much morphine. He went from receiving Tylenol for a fever straight to morphine, after he became sick when our whole family came down with a cold. Within less than 24 hours, he was gone. That transition felt abrupt and was never clearly explained to us. Throughout this process, I felt that they did not truly care or provide the support they claim to offer families. Communication was poor, and the care felt disconnected and impersonal rather than compassionate at a time when it mattered most. I was never able to reliably reach the nurse when I needed her, which added to the stress and fear we were already experiencing. In particular, my interactions with the social worker, Rebecca, were frustrating. Her demeanor came across as judgmental and inauthentic, which made an already painful situation even harder to navigate. Hospice care should be rooted in empathy, clear communication, and genuine support for both patients and their families. Unfortunately, that was not my experience here. I absolutely do not recommend this organization. After this review, I received a call from Rebecca stating they have support available for the “families.” However, along with The Shores Skilled Nursing, it feels clear they are more focused on money than truly supporting people. Given my situation, it’s especially disheartening—I was the only person locally present to support and comfort my father, yet I was ultimately marginalized. It seemed they went out of their way to isolate him, despite my efforts to be there for him when it mattered most. I will forever regret choosing them over other options.

I would like to express my deepest appreciation to my Mom’s hospice team Darcy her social worker, Emily her nurse who was just wonderful and caring for myself and my mom and Betsy her nurses aid who helped me with my moms personal needs. Thank you all and Darcy for helping me with numerous things and checking in on me after my moms passing Thank you from the bottom of my heart for making my moms transition so comfortable and peaceful when she finally left with the angels guiding her home God Bless all of you and the whole hospice community

Thank you to the entire team at Sharp Hospice, they made this journey easier and made sure my mom was well cared for every step of the way. They helped me understand what she was going through and what to expect. They were my rock with daily calls, asking each time if there was anything I needed. My sincere gratitude goes to each team member, you are amazing people.

It started off very compassionate. As time went on and things became more difficult the lack of concern, compassion and patience became transparent. Call backs were far and in between the concerned social worker Richard stop returning calls and hospice wanted to give the care they wanted and not the best care for my mom. I had to point out the amount of medication being delivered by hospice in order for them to flag it and control it. Anyone can call and order anything they desire from supplies to medication no real boundaries in care. My mother stopped being the focus because she beat the odds of surviving as long as she did on hospice. The lack of concern became obvious, rushed visits, and taking calls while with my mom became a regular routine. I strongly suggest Comfort and Peace that’s what helped an already grieving family cope. You become a number and treated as if you are a burden that didn’t help us at all.

Recently I utilized the services of Sharp Hospice for my Aunt i was caring for. I cannot speak highly enough about the services we received! Everyone was highly caring, attentive, empathetic, educational and nothing short of amazing. They made her end of life transition so much more kind and peaceful than I could have ever imagined and I've been a Nurse for 25 years. Thank you SO much Sharp Hospice.