MultiCare Home Health & Hospice

My spouse is currently in hospice provided by Multicare here in Tacoma, WA. Navigating the system, with its terrible on-hold music, it very difficult. The first person one gets has no authority or answer. They simply transfer you to someone who does know what to do. The weekend is particularly difficult. I would much prefer a system in which the hospice folks call me once or twice a day at a more or less set time and deal with problems and questions then. A proative effort on the part of the hospice provider is what I am talking about. Mu spouse is 85 and very ill and I am 87 and heading in that direction with the complexities generated by outside forces over which I have no control.

If you want follow through for your sick or injured loved one please do your self a huge favor and DO NOT USE MultiCare home health! Extremely negligent in care and follow through

Couldn’t have asked for a better support team. These angels guided me on how to make my mom’s transition at home as peaceful and as comfortable as possible. I spent many nights on the phone with different RNs (calling every other hour), many visits to the pharmacy and many sleepless nights. Consistently I was reminded by this team of how good of care we were providing to my mom, and that meant a lot. My mom was only on hospice for 6 days, but they got so much accomplished for us in less than a week. Supplies delivered, meds delivered (1st time), hospital bed delivered, 6 RN visits, 6 social worker visits, countless conversations with the team, a bath, a massage, hours worth of conversation, training and advice given, but most of all, their encouragement and knowledge to accomplish what my mom wanted, to die at home comfortably and peacefully, with her family surrounding her. She got exactly that. Thank you to everyone involved in her care.

The Multicare Hospice team that guided us through our mom's last 12 days was a great fit for her circumstances, and our personalities meshed beautifully. From other people's experience I've heard, this is a factor. I followed their advice regarding her care, and used the 24/7 phone line for advice when I lost my confidence. These people were a godsend. Respectful, caring, and they went out of their way several times to make extra visits as needed, or to talk on the phone. They never seemed like they had anywhere else to be but with us. I have no regrets about my mother's final days. I'm lucky, but the Hospice Team smoothed our path every step of the way.

The care team that we had was top tier! Each and every health care practitioner was skilled, provided patient-centered, customized care with our loved one's personality and comfort in mind, and were all very very kind. All the home hospice provisions we needed were provided in a timely manner and we never had difficulties reaching the main office of MultiCare or our hospice care team. (Our loved one had MediCare with C added.) The hospice care providers extended immeasurable comfort to our mother, and to our family, during a sad time in our lives and they made this difficult life experience less challenging. I highly recommend MutliCare for your hospice needs.