Striffler-Hamby Mortuary - Columbus

I really didn't want to write this review, but I have been left with no choice. I will start of with the positive, when my Mom died in 2022, Striffler-Hamby Mortuary did an incredible job, no issues and no complaints. Cynthia was great, helpful and we got my memorial necklace and refund check in a timely manner. My Dad died in March and 2026, and I have had the complete opposite experience. The initial meeting went well enough, I provide a picture that I wanted to be used for my dad's obituary and a general idea of what I wanted written in the obituary. I ordered a memorial necklace and was advised I am owed a refund. The first issue arose when I received an email that my Dad's obituary was ready to view. I went to check and the picture I had provide was not on the website and there was no obituary, only my Dad's date and place of birth and death. I contacted Striffler-Hamby Mortuary and was told that I can write my own obituary and submit it. So, I painstaking wrote a beautiful tribute for my Dad and submitted it. I never heard a response. Several days later Cynthia sends me an email of the obituary that she had written. I responded that it was fine and good to use. I never heard a respond. I checked the Dignity website several days later and his obituary was still not listed. I emailed Cynthia and got no responds. I submitted a contact form through the Dignity website and still got no response. About two weeks pass and I check the Dignity website and my Dad's obituary is finally listed, however the picture I provided at the initial meeting is not on there, I have no idea what happened to that picture. The second issue is the refund check. My Dad's pre-paid his funeral and after everything was paid for, l am owed a refund. His funeral was April 6th this is now June 2nd and I still have not received that refund check. When I called Striffler-Hamby Mortuary to inquiry on when my memorial necklace would be ready for pickup he told me that he would check on the status and let me know when I came in to pick up my necklace. I went in to pick up my necklace on 05/22 and they told me I would need to go over to the Parkhill Cemetery office to inquire on the refund check. I went right over to the Parkhill Cemetery office where lady initially told me I would need probably need to check with the funeral home, I told her I was just there and they told me to come here. She went into the back and several minute later came back and I said Amber (I believe) apologized, "no one told her" (apparently no one told her I was owed a refund), and that a check would be put into the mail and verified my name and address, I said that was perfect and left. To be clear, Amber never came out to personally apologize, she had someone else do it for her. We are now on day 11 of them saying it would be in the mail, and I still have not received it. I just called the Parkhill Cemetery office today (06/02/26) and was told Amber is out today and a lady told me to call back on Thursday to follow up on where it's at. You would think they owe me a million dollars, its less then $200.00 and it should not take nearly two months. This whole experience has left a bad taste in my mouth and I am not happy and incredible disappointed. The communication was horrible, there literally has been none. My Dad deserved better and I deserved better.

Striffler-Hamby Funeral Home provided exceptional care and compassion throughout both the planning process and my wife’s service. Josh and Cynthia were incredibly helpful every step of the way, with Cynthia especially going above and beyond. We were never rushed, and they were very accommodating to all of our requests. They also made thoughtful suggestions that truly enhanced the service and made it feel personal and meaningful. During an extremely difficult time, their professionalism, kindness, and attention to detail brought us a great deal of comfort. I’m very grateful for their support and highly recommend Striffler-Hamby to anyone in need of funeral services.

Striffler-Hamby Mortuary has supported my family through several losses over the years, and they have always been exceptional. But during the most recent and most painful time—my wife’s passing—Catherine Barefield went above and beyond in a way I will never forget. Catherine was patient, compassionate, and incredibly supportive from the very first moment. She guided me through every step with genuine care, answered every question, and made sure my wife was treated with dignity and respect. In one of the darkest moments of my life, she brought clarity, comfort, and a steady hand. I truly don’t know how I would have made it through without her. Tommy has always been wonderful to my family as well, and we’ve trusted him for many years. But this time, Catherine’s kindness and professionalism stood out in a profound way. I am deeply grateful for everything she and the entire Striffler-Hamby team have done. Their compassion makes an unbearable time feel a little lighter, and I cannot recommend them enough.

We are so grateful to Striffler-Hamby Mortuary for the care and compassion they showed our family during the loss of my dad. Every detail was handled with professionalism and kindness. The staff was caring, patient, and respectful in every interaction, helping us feel supported and comforted throughout the process. Their guidance made a very difficult time a little easier, and we truly appreciate the dignity and love they showed our family.

I cannot thank Gary Murphy and Joshua Marsh enough for the exceptional service and care of my family this past week during my father's funeral. Their responsiveness, tact, and organizational skills made the process very easy. Any and every request we made was honored and executed with precision. They went above and beyond handling little details that we did not even consider. My father was a huge Auburn fan and Gary brought some of his own Auburn memorabilia for our display table and the staff wore Orange and Blue ties which my Dad would have loved. In a rush to get to the funeral home my mother did a quick job steaming my father's burial shirt. I asked Gary if they could iron it better. He took it home and pressed it himself. I'm beyond grateful to this staff. Thank you!