Belmont Village Senior Living San Jose

Not recommended! My mother was there for over a year and needed total care. I lived far away and was unaware of most of it and I was not the one who made decisions for her or she would have been moved! You would think that one of the most expensive senior homes ever would take good care of their residents but no. They had multiple Covid outbreaks after it was largely contained in the outside world (2024). My mother was neglected, even while I was there, to the point where I had to go find someone to change her diaper. She had nail fungus that was not addressed. Two people called me (on the same day) to say that their Christmas cards were returned as not deliverable, months after Christmas, at a time when she really needed the support from loved ones! Not to mention this place cost us a fortune. On the plus side - she did say that she liked the food.

Moving a parent into assisted living or memory care is a terrifying decision, but Belmont Village San Jose has been life-changing. Our mom went from not participating in anything and unwilling to leave her room at a previous facility to thriving here. She now has genuine friends, enjoys the on-site salon, watches TV with others, and loves the scenic drives and outings to the Rose Garden. The transformation is thanks to the incredible staff. Shelia made the initial tour easy, and Allyson (Memory Program Director) and Gilda (Director of Resident Care Services) have been amazing since day one. There was even a new family orientation to help us get acquainted with people, services, and to ask questions. Allyson frequently texts us photos of our mom at activities, and the PAL caregivers always have a sweet story to share when I visit. It brings my brother and me such peace of mind knowing she is loved and well-cared for. BVSJ’s communication is excellent, and the family support groups with Tami Anastasia are a fantastic resource. Not all memory care is the same—BVSJ truly puts the "care" in what they do.

Belmont Village of San Jose is in a great location. Santana Row is (literally) next door. It's a a short (a couple of blocks) walk to the Valley Fair mall. And the Winchester Mystery House is across the street. The food is really good, too. But that's not why I’m there. It’s the people. The “pals” go out of their way volunteering to help you do whatever you’re trying to do. They have a great nursing staff. The dining room staff too — very accommodating. I’ve only needed maintenance a couple of times, but each time they’ve jumped on the problem and fixed it on the first try. And last — but not least — management is very accessible. This wasn’t true at the last place I stayed, and it’s no small thing.

My Mom has lived at Belmont Village for three years and the whole team have taken excellent care of her. When we moved Mom there she was fragile and our family was amazed how she improved so dramatically under their care. The Med Tech staff is very caring and always communicate with us about any concerns. I could relax knowing my Mom was in caring hands. Gilda Deocares the Director of Nursing is wonderful and It is reflected in her staff's knowledge and compassionate care. The Circle of Friends program sets Belmont Village apart from other facilities we looked at. The variety of activities and the social connections helped my Mom stay vital. There is never a lack of opportunity to participate in a variety of engaging activities. Allyson Fuji the director of memory care knows everyone"s name and always is keeping the programs engaging. The personal assistants are very caring and helped Mom on a daily basis. She was truly cared about and treated with warmth and dignity. It is a real community, lead by Rachel Brown,an amazing Director who is a caring soul and is always available to listen and address any concerns. We highly recommend Belmont Village San Jose , it has been a second home for our Mom.

Belmont Village has been such a wonderful place for my Mom. The staff is always caring and responsive. I don't know how, but it feels like everyone knows my Mom's name and responds with warmth. My Mom really likes the food. The program for memory care with the circle of friends make sure that seniors are getting a lot of socialization.When I have needed help for pickups, the staff has always gone out of their way to help. I had a really negative view of Elder homes from my community service in high school and experiences with my Mother-in-law and had some real fears about what it would look like for my Mom. Thankfully, my sister found Belmont Village and I have never had to feel bad. From the management to the staff, everyone seems committed to make Belmont Villages a warm and welcoming place. I cannot tell you how grateful I am that we found it.