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Google Reviews
4 months ago
My sister spent several months at the Sanctuary when she needed 24/7 care. The staff were so accommodating to her many requests and the house itself was so welcoming. They allowed her to garden and participate in cooking as well. An overall fantastic and comforting place for those that need assisted living. Thank you!!
5 months ago
Staff and management of The Sanctuary are exceptional. They provided selfish care in a 'home-like' environment enabling residents to maintain dignity and privacy during their time of need. If you are reading this review know that The Sanctuary is more than worthy of your consideration.
5 months ago
My mother was a resident at the Sanctuary and it was a wonderful experience. The staff was very caring and very observant of my mom. The care she received was individualized. I really enjoyed visiting with my mom. It was like she was living in her home and was being cared for 24/7. My siblings and I were appreciative of the care she received. We could not have asked for a better experience.
5 months ago
Great facility and staff. We looked at 7or 8 other memory care facilities in the Charlotte area before seeing this one. We signed up right away as we did not want to miss out on an opening. The staff was amazing and the 3:1 ratio the best we had ever seen - 3 residents per 1 staff member.
We were always kept informed of how my mother was doing and always kept abreast as to any medication being taken or changes requested/needed. The house was always kept immaculate and never did I smell that antiseptic that you smell in the larger facilities. The food was always plentiful and prepared on site.
I would look no further. The Sanctuary is a boutique memory care facility with Very attentive and knowledgeable staff.
6 months ago
I’m incredibly grateful for the care my mother received at The Sanctuary (6001 Bismark Pl) during her final chapter of life. Although she was there for a short time, the level of attention, care and compassion she received was truly exceptional. The staff was attentive, competent, dedicated and kind - it’s clear they have a heart for caring for others. It’s rare to find a place where professionalism and a personal touch combine so seamlessly. I highly recommend The Sanctuary to anyone looking for the very best care for their loved ones.