Kirk Funeral Home & Cremation Services

Um, I'm not even sure where to start. I am above and beyond ecstatic about how smoothly everything went. Every single detail completely taken care of. They are so comforting and understanding to every single person they meet. My dad looked amazing! It was my dad when he looked his best with just a completely peaceful look. It was so comforting for everyone to see him like that and when you left his side there was no question about him really resting in peace. Thank you everyone, we appreciate you more than you know. Sincerely, Clarence Bauer's family

On behalf of the Thelma Cordes family, Chris and the staff at Kirk Funeral Home, you were great in taking care of our needs, providing us options that, in this time of grief, we may not have realized. And seeing us through the process for viewing, urn availability, storing mom's ashes until arrangements could be made for them to be buried at Black Hills National Cemetery.

I have used only Kirk's Funeral Home for my mother and my father, my brother, and now my husband. They are the best at what they do. Gary has been fantastic to help us out every time.

Kirk Funeral Home provided exceptional service in our families time of need. We were on vacation in South Dakota when my father passed away, they went above my expectations with the communication during the whole process. Carla helped to obtain the necessary documents to not delay our return home. I would highly recommend Kirk Funeral Home.

My mother pre-paid for her cremation services when she started her hospice journey. Upon her death, Chris went over the details of her pre-planning. He explained to my fiance and I that there can be a slight difference between the rates that were quoted to my mom at the time of her planning and the current rates -- makes sense. He went line for line on the cost differences. My fiance and I mentally tallied the differences as he explained them on the paper. We both came up with a ballpark of about $200, maybe $250. Chris tried to upsell me on an urn, services, etc. I followed my mother's wishes to be cremated without anything fancy and to be scattered in nature where she felt most at home, so I declined any upselling. Then Chris said he'd go prepare the final contract. He was gone for several minutes. Upon returning with this final contract, the difference ended up being over $800, before the copies of the death certificate were added on. I asked what the vague charge for funeral director's services was for, since we weren't having a service and all of the other line items had a clear description. He said "it's the cost of doing business". It's the cost of not being able to vulture grieving people out of more money is what it really is. I was warned that the funeral home industry was one based on profits by a friend who used to be a funeral director. My mother had no estate and she left nothing but debts with her death. She did what she felt was right by pre-paying and arranging her cremation so it would not be a financial burden to me, her only child. She was a feisty thing and I know she's on the other side of the veil just as upset about this as I am. I had to wait until I could afford to get this money together, but Kirk kept calling... nicely at first and sending invoices (a follow up invoice merely 10 DAYS AFTER HER DEATH with the balance highlighted!!). Then more invoices with handwritten note about getting the balance settled. I understand the nature of running a business and collecting on services rendered, but my mom already paid them and the line by line discrepancy was more than fishy. Worst part, when you're in the haze of grief and emotional overwhelm, it's hard to see and think clearly. Hindsight, I would have contested it but I doubt it would have done a lick of good.