Flowerama

The flowers were delivered on time, but the order was incomplete—the balloon I paid for was missing. I contacted the shop and was offered a replacement, but it would have arrived two days too late to matter, so I requested a refund instead. I was told the refund would take 7 business days. It has now been 29 days with no refund, no update, and no response to my follow-up call. Mistakes happen, but not fixing them in a reasonable timeframe—and then not communicating at all is unacceptable. Based on this experience, I can’t recommend this shop.

I paid for delivery but after the delivery failed they refused to refund the delivery fee. So I bought a $100 bouquet with chocolate for Valentine's Day and I additionally paid extra for the flowers to be delivered. Come Valentine's Day, the driver could not get in the building (despite me providing the code) so they called me but I was not available at that moment. The driver moved onto other deliveries, I called the driver back, and we decided to meet near her next delivery so I could pick up the flowers. This was all fine and good, but my flowers were not delivered as paid for. So I thought it would be a reasonable request to get only the delivery fee refunded. However, when I called Flowerama the manager told me that because the flowers were not picked up in store the delivery fee could not be refunded. A+ customer service right there, you really earned this one star Flowerama.

I purchased dyed blue hydrangeas on Saturday for a baby shower on Sunday. By the next morning, the flowers had already died. While I understand flowers can be delicate, I did not expect them to die that quickly. When I returned to the shop the morning of the shower, both the owner and the store clerk were rude. No apology was offered, and instead I was blamed for the flowers dying. The way I was spoken to was dismissive and unprofessional. The flowers not lasting was disappointing, but being treated poorly as a customer was worse. I would not recommend based on the customer service.I’m

I ordered a Happy Birthday flower arrangement for my mom in Mobile, since I'm in Texas. And I was worried about the appearance. But these flowers were amazing. And my mom was so happy! Thank you so much!

Received these flowers today and was disappointed to see that most of the flowers looked like they’d been crumbled and stomped on. I’ve seen better quality flowers at Walmart. It turns out they messed up the card and didn’t put who it was from on it (later learned who sent them and he was just as surprised). When I called to get the name that should’ve been on the card they decided it would be funny to give me false information about who the flowers were from. Unprofessional and incompetent. Do NOT give this place your money.