Hospice of Spokane

If this would let me it would be 0 stars. I would not recommend this company. I will not go into specific detail about our experience with this horrible company, but know this. They were Not caring. In my eyes they put politics over human care. Yes I said politics. Just insane. The bath aide was horrible, 1 thing I will mention is I found hot and weeping bed sores on my mother. My Mother had not been checked by nurse or cleaned properly by bath aide it seemed for quite some time or they would of clearly saw this. This is 1 of the 9 violations I had found. I will do what it takes to get their federal funding stopped. I took over care for my Mother and she had the best care she could of ever had. She went peacefully. I hope you will do some research before you entrust your family members last days with this company. NEVER AGAIN will you do this to my family.

I am so thankful for my mom's entire care team. Hospice of Spokane allowed me to just love on and care for my mom during a really long goodbye due to late stage dementia. Everyone from the social workers, to the nurse aides and nurses treated my mom with such care, concern, tenderness that again, after a month or so, I find myself so touched by the care that I am crying while typing this out. My VIP list for TEAM SHERRI is,........ Lauren Jolynn Edith Kelly Anna thank you all so much for everything you did for our family.

I was very disappointed in this agent. After 3 weeks we changed nurses. Although you are given brochures that explains the dying process it's not something that you want to read. I kept my husband at home I didn't want him to be in a hospital setting. The evening before my husband passed away the nurse was at the house. She could get a blood pressure reading and my husband didn't seem to be able to drink through a straw and kept asking for water. The nurse had a call and left shortly after the call. She did not mention or tell me my husband was close to dying. I was alone and she told me to give certain dosage of medicine . I found out later I should have been wearing gloves while filling the syringe with narcotics. I'm not sure what happened but later that night I was losing my patience with my husband. He was asking for water and he wasn't able to hold it or drink. It never dawned on me this was one of the signs he was dying. His son was coming the next day and I was exhausted. I went to bed I got up several times when I heard him call for me. The last time I listened for a second and he didn't call again, I thought he was asleep. When I woke up the next morning he was gone. If the nurse would have told me the end was near I could have sat with him and called my granddaughter to come and be with him. The guilt I feel is just awful When they sent a nurse to confirm his death . I asked what time he passed away he said it doesn't matter!! Well sir it mattered to me. Although I wanted the best for my husband I feel like he left this world alone. I will never get over this. It's been two weeks I had a call from the social worker a few days after my husband passed away. My husband was relieved that they would be there for me which is not the case. Actually I don't want them to contact me anyway.

From the very first day that Hospice of Spokane came into my home to provide care for my father, I knew I was in good hands. Their dedication to making him comfortable is a true testament to their team. Heidi was phenomenal in explaining what I should expect, providing me with helpful information and brochures to guide me through the process. She assured me that Hospice of Spokane was available 24/7 for any questions or assistance I might need. The medical equipment supplier was prompt and efficient, ensuring my father had everything he needed to be comfortable at home. It was a blessing to see how quickly and smoothly everything came together. This support helped me prepare for what I knew was inevitable. The nursing staff, Crickett and Mary, were invaluable. Their care, compassion, and thorough explanations on how to manage my father’s needs exceeded my expectations❤️. I never had to worry about reaching out for help—everything I needed was delivered immediately, and the support was truly outstanding. When my father passed, Hospice of Spokane handled the arrangements with the funeral home, easing the burden during this difficult time. Their care made an incredibly tough moment just a little easier to bear.

The care my husband received with Hospice of Spokane was stellar. From the bath aids that came twice a week to the visiting nurse and supplies that were made available to us was one thing I did not have to think about. I told them when I was low on supplies & they were delivered to my door. They really helped through the hardest moment of our lives. The volunteers were wonderful as well that would sit with Don when I had an appointment or needed to run errands. I felt Don was well looked after. It made it possible for me to care for Don at home.