Signal Mountain Senior Living

my grandmother fell and had a stroke. even though EVERY fall is supposed to be a trip to the hospital, they didn’t take her until the NEXT MORNING. she suffered a stroke and died weeks later in hospice. they had the audacity to ask us to pay for the whole month she was in hospital/hospice but eased up at the treat of a lawsuit. DO NOT BRING YOUR LOVED ONES HERE.

My experience with Signal Mt. Sr. Living and that facilities management interface with us, Cindy, while searching for a long term care facility for my wife's sister was exceptional. Cindy supported us enthusiastically and consistently followed up and met our requests for help and information.The facility is beautiful and well staffed by attentive and professional workers. The meals shared with us were very tasty and fresh.

As clergy, and Assisted Living chaplain throughout most of my career, I would like to express that Signal Mountain Senior living has been one of the best examples of quality and professionalism I have witnessed. The nursing director and her staff provide exemplary care and compassion, and go above and beyond to insure the residents needs are met and exceeded. It is comforting as someone in my position, to watch the interactions between the nursing staff and the residents. The residents are treated with love and dignity.

I helped my 90 year old grandparents tour here last week, just to check it out. Jennifer Jolly was our tour guide and used a hard-sell tactic after I made it clear there would be no decision made that day. She also asked me if my grandmother had dementia and was sundowning right in front of her (she was not). It was extremely inappropriate. It seemed that she thought neither my grandparents nor I had any autonomy over the situation. It’s safe to say I’m disappointed, and left disturbed by her behavior, as well as the follow-up calls to my father.

A few weeks ago I started researching and touring Independent and Assisted Living Apartments for my Mom without her knowledge. Mom has been diagnosed with Dementia but is very capable of living on her own, for now. She wanted me to promise i would never “put her in a home”. I took her to brunch at a retirement apartment complex and she fell in love with the idea I being in a community with folks her age and activities and meals.Then I drove her through your complex and she said” now this looks more like a cozy home. So I set up a second tour with Mindy. Mindy helped me so much the first tour . She asked all the right questions and also gave me great and very helpful feedback. I knew it would be the right fit for Mom, but I had to convince her. Second tour with Mom went well. Mindy set us up for dinner in the diner and placed us at a table with two lovely residents. Mom was a little reserved until Mindy took her to see three different apartments. She was blown away at the size and beauty and also with the fact they are being updated. Most of all I credit Mindy for making her feel at home and convincing Mom she is still going to be Independent living with help there if needed. Also she talked to her about potentially being an Ambassador on a new Welcoming Committee. That did it! Along with the fact you have a salon and future movie room and lots of activities. Mindy is having us back Tuesday and I will be putting a deposit down