Queen of Heaven Cemetery & Mortuary

My grandma has been here for years and my sister was just buried here about a few months ago, the cemetery is nice overall. But I do have many complaints when it comes to the holidays and decorations. They have many strict rules on what is and what is not allowed, granted that is something my family and I respect. But when we noticed that many other families were not following the rules without consequences (such as in their decorations being removed) we started to add more decorations to our loved ones and they were removed immediately. Understandable, but then MANY other families continue to have their restricted decorations remaining for the entire time. We went to the office and asked why it was removed and they proceeded to say “she must have been one of the unlucky ones”. My family is not “unlucky” and they are most definitely not going to be used and an example to set for the rest of the cemetery. I would highly suggest thinking twice before considering purchasing a plot here, because your family member could easily be “one of the unlucky ones”! I hope this cemetery starts to do better, and soon.

I’m highly disappointed with this cemetery my brother has been buried there for 41 years. And for every Holiday especially Christmas we decorate his resting place. Last year when we went to pick up his stuff everything was gone throwing away. There was toys there that can no longer be replaced. If you guys got a new management and we’re gonna start to enforce the rules now then you guys should have given us a warning. Now when we go it’s sad the plots look sad when before you could feel the peace and see all the love everyone would receive. Now it feels lonely and sad

Worst service ever. We regret it very much using this company for my mother in law's funeral services we also paid to transport her to our home town in Mexico. It took them two months because they really do not care or have any urgency in getting things done. I personally had to find a transportation company of my own to be able to transport my mother in law. And only then they finally "found" a flight to transport her. Their representative Daisy Garcia has no urgency in getting anything done never has a straight answer, if she says she will call you back she never does. Never returns the calls, Their prices are much higher but their service is TERRIBLE. They do no care of your pain or help you to resolve anything.

I came here yesterday for my wife aunt funeral service. They didn't really tell us the exact location of where the service will be so I arrived early and parked at the main office first. The main office is toward the back of the cemetery. I checked in with the people working the front and give the last name of her aunt. They told me the exact location of where it was going to be which was near the main office. They already had everything set up, just be aware that there not a lot of shade so bring an umbrella if it's a sunny day. The cemetery is a beautiful place and you can park on the side of the road to visit your passed love ones.

I just wanted to give my appreciation to cemetery staff, they were very accommodating, I went to visit my father at the beginning this year and I couldn't find area where the flowers are put in the ground because the grass had grown over it. I was told to call a few days ahead before I come in the next time so that they can clear it for me, I just came for my father's 10 yr. anniversary a few days ago and I called in the morning and explained the situation and by the time I got there that afternoon the area was cleared and I was able to put his flowers in the ground instead of just leaving it on his plot. That little meant a lot to me and that little kind gesture was very well appreciated, and I was able to spend my time with my father 💗🙏😊