Woodlawn Cemetery

I called this morning on the water problem and was treated very rudely my parents my grandparents many of my relatives are very in Woodlawn. I plan on being entered there. Also, I just don’t plan on being treated so lousy that was really poor. I mentioned that it might be worth putting signs up and I was pretty much scorned at that that doesn’t work because this one person seems to make all the decision decisions if there’s a board or something I would like to shared with the board because you need somebody else to be answering the phone you’re not gonna get a lot of business from this person thank you jeff herbert And you are more than welcome to contact me

The employee we encountered at closing time on Thursday, October 30, 2025 showed no compassion to my grieving father. He was doing his best to exit the cemetery on time, but had trouble finding the exit. This was in part due to the fact that the gate we entered, on 32nd St, closed early. As a result, he arrived at the gate at 4:59 p.m., 1 minute prior to closing. The employee berated my father for his tardiness and lauded her own punctuality, developed over 33 years of working at the cemetery. She demanded that he call my brother and I, still at the gravesite, so that we would exit before 5:00. My father was so flustered by this experience, he nearly pulled out in front of a car on 26th St. Let me state the obvious: it is easy for grievers to lose track of time when they are visiting their deceased loved ones. It is vital that the cemetery hire people who understand this truth, and who are able to express empathy and kindness to grievers. It is also important that this cemetery change its hours. Most people do not get off work until 5:00, which is when the cemetery closes. Opening at 10:00 a.m. and closing at 7:00 p.m. would better serve the public. Additionally, the cemetery's hours should be posted on both sides of every gate. Not every visitor is comfortable using a website or an app to learn the cemetery's hours. Finally, it would be helpful if an employee could politely notify visitors 15 minutes prior to closing and confirm that visitors know how to find the nearest exit. Come around on a golf cart. My father spoke to a manager, M, the day after this incident and received neither an apology nor any promise to speak with the inconsiderate employee. This is unacceptable.

Found my mom's marker like this, reached out to the cemetery just for them to tell me it's my responsibility to get it replaced and they "take care of my mom's stuff". There's been countless of times when stuff has been stolen or thrown away from my mom's spot and now this. I'm very unhappy with this place and the people they employ.

Not at all happy with this place! They ramdomly remove keepsakes and decorations from planters and headstones. They have forgotten to be kind to the grievers and dont appear to care. Very sad to visit our late son and see that it has been stripped of memorials and decorations, although we have tried to keep with all the rules. Person in charge is condescending and unapologetic.

June 1 we drove from Mitchell to pick up flowers from the Ward family plot. There was lots of construction and we hurried to get there in time. It was a very stressful drive and when we arrived it was 7:51 pm and there was an employee sitting in a car inside the locked gate. We honked, got out and cried for help for 9 minutes but the uncaring person would not get out of the car. I could have easily picked up the planters in 5 minutes because we were only about 400 feet from the graves of my husband and family. At 8 they pulled away and drove in circles in front of us. What cruel employees you have!!! We had to turn around and drive an hour and 1/2 back to Mitchell.