Chapel Hill Gardens West Funeral Home & Cremation Services

Used their services for both of my parents (separately) and was very pleased with the staff, facilities and the process.

Save yourself some $$ and aggravation Buy your graves somewhere else I had been planning the burial of my brother’s, mother’s, and father’s ashes next to my sister’s grave for nearly five months. About two weeks before the scheduled date, the cemetery called to tell me I could no longer have the date I reserved because they needed to close the cemetery for a “high-profile” burial. I later learned through the news that it was for a retired Chicago Bears player. What’s frustrating is that they claimed it was for privacy, yet media coverage was allowed inside the cemetery. Because of the last-minute change, I lost a deposit at a restaurant we had booked, since they were unable to accommodate us on another date. I then had to scramble to make new arrangements during an already difficult time. A Very disappointing experience. I understand that unexpected situations can happen, but giving such short notice after months of planning—especially for something this important—caused unnecessary stress and financial loss. My grave markers are another disappointing experience still waiting. so a 2nd review is pending

Nick, Jackie, and Pat were absolutely wonderful. So caring and attentive. They made a sad experience not so sad.

The staff at Chapel Hill Gardens was very kind and understanding in my time of grief.

Our family does have an affinity for Chapel Hill Gardens West, being former Lombardian's we have 3 generations of family members buried here. My Father's funeral service and interment was here on March 13th, and it was PERFECT! I'd like to thank everyone who contributed to make the day a special one. We met with Alicia Jacklin and Jacqueline Fuentes, they're both wonderful and fantastic! They're so nice and compassionate and they took extra time to help us coordinate and make prefuneral decisions and plans. Deacon Roger Novak helped preside over the funeral, delivering the eulogy and committal service, and no pun intended, he's a true blessing! We spoke the night before the funeral and I provided some insight into my Dad's life. Deacon Roger Novak's eulogy was PERFECT!! It was as if he grew up with my Father and knew him inside and out, there were a few tears and some laughter:) Thank you Deacon Roger Novak. I also want to thank Ashley, who was the acting Funeral Director the day of the funeral, she's so sweet and patient and made sure everything ran smoothly for our family and guests, we greatly appreciate it. I'd also like to thank the young man Michael who was at the front desk the day of the funeral, he's really a nice guy, we chatted about the history of Chapel Hill Gardens West, and I discovered that he coordinated my friends Dad's funeral here in February. Once again, I want to thank EVERYONE for making the day perfect, and I highly recommend Chapel Hill Gardens West, sincerely, John Piotter.