Resthaven Gardens of Memory & Funeral Home

We are deeply unhappy with the place we chose for our mother to be buried. Unfortunately, everything happened very quickly after our mother passed away. The hospital informed us that we needed to make arrangements as soon as possible because they did not have a morgue available for long-term holding. In the middle of our grief, we visited several cemeteries and ultimately chose Resthaven because it appeared to be the most beautiful and well-maintained option. Between the funeral services and burial lot, our family spent more than $31,000. While it was expensive, we believed we were providing our mother with a premium and dignified final resting place. Sadly, our experience since then has left us with serious regrets. The first issue occurred during our mother’s burial service. We watched cemetery staff operate heavy machinery throughout the area with little regard for the surrounding graves. During our mother’s burial, we personally witnessed staff break two neighboring tombstones. We also observed machinery being driven directly over multiple graves. It was shocking and upsetting to see such carelessness in a place that is supposed to honor and preserve the memory of loved ones. Witnessing that made us immediately worry about the safety and future condition of our own mother’s grave. The second incident occurred only fifteen days later, on June 3rd, our mother’s birthday. Our family gathered at her gravesite early that morning and spent the day together remembering and honoring her. Around 10:00 PM, a woman exited a vehicle and approached us aggressively, immediately stating that we needed to leave or she would call the police. There was no introduction, no attempt at a respectful conversation, and no empathy whatsoever. When we asked who she was, she identified herself as the manager, Tiffany. We attempted to explain that it was our mother’s birthday and that we had been told we could visit her at any time when we purchased the burial plot. Before we could even finish our sentence, Tiffany interrupted us and responded, “I don’t care. Y’all need to leave.” Those words were incredibly painful to hear. We understand that cemeteries have rules and operating hours. We understand that employees have responsibilities to enforce those rules. However, there is a respectful and professional way to communicate with grieving families. Even if exceptions could not be made, a simple explanation delivered with compassion would have gone a long way. Instead, we were met with hostility and indifference. Tiffany ultimately called the police. The responding officers themselves were respectful and apologetic, explaining that although they understood the situation, we would need to leave. We complied. What continues to hurt us is not that we were asked to leave. What hurts is how we were treated while grieving our mother on her birthday. Losing our mother has been one of the most painful experiences our family has ever faced. Knowing that she is buried in a place where we witnessed damaged graves, careless operation of heavy equipment, and such a complete lack of compassion from management only makes that pain worse. As a result of these experiences, our family is now seriously considering relocating our mother’s remains elsewhere. We never expected to feel this way after spending so much to ensure she would be laid to rest in a place worthy of her memory. We hope Resthaven’s management will take these concerns seriously and reflect on how grieving families deserve to be treated—with dignity, professionalism, and compassion.

The entire team at Resthaven did an absolutely fantastic job handling our Dad's death. From the moment I called, I was addressed with care and compassion, and subsequent interactions were equally empathetic. I really don't know how they do it, but everyone at the facility just knows who you are, who passed and why you are there. I couldn't recommend Resthaven enough for someone looking for a phenomenal funeral home. Thanks to Libby and team for treating our family so well. :)

We had the best experience with Resthaven while preparing for my sister’s funeral. We used them previously for my mom’s funeral. The people who work there are incredible, and made everything so easy during a very stressful and sad time in our lives. Morgan and Lindsey were amazing and so helpful. The service was beautiful and I’d highly recommend Resthaven to anyone. Thank you Resthaven for everything!

We cannot say enough good about Resthaven Gardens. We lost my husband’s mom this year, and Jonathan and Tiffany were available to us from beginning to end. They proactively anticipated our needs and bent over backwards to do everything in their power to make a hard time a little less challenging. We will forever be grateful and couldn’t recommend their services more highly.

Kevin and Jonathon were two of the most caring people I have ever met. They took care of us from the day we went in to prepare things for the funeral and even after the funeral was over. I would highly recommend both of them to anyone who is going through a grieving time like I was. They reached out to my children And me constantly to check on us and make sure everything was exactly how we wanted it. They made such a hard time in my life go so smooth and made it a whole lot better. I cannot say enough about both of them.❤️