Legacy Funeral Home - Chandler

Shortly before my spouse passed, I made his final arrangements on line. I didn't know what to expect from Legacy, but they were there and I needed them. They were in contact to establish date and time to meet to discuss final arrangements. Everything was handled professionally and I felt supported and comforted. I have received links on line to remind me of steps that needed to be taken. This has been helpful.

I was very pleased with the way everything worked out with the loss of my loved one Ismael Loya. Legacy funeral home was excellent at working with the plans for funeral service, n explained all my family and I needed to know. I am greatful n was comfortable with their staff. Thank you so much! May you rest in peace my love.

I lost my mother unexpectedly in early February, two days after celebrating her for her 75th birthday. In shock, I had to make a quick choice on where to have her sent, with no background on funeral homes in the Valley. On the list I was provided I looked at the Chandler options as they were close to me and I knew I could handle her affairs that much faster (she was living in Goodyear.) The reviews left for Legacy were what sealed my decision and I have no regrets. Vanessa and the Legacy team were wonderful; compassionate and warm, with a thorough first meeting that allowed for my tears as well as personality. We stayed in close communication for all steps of my mom’s preparation and I was always met with confident and well researched answers. Prior to our first meeting, my fiancee and I stopped by the Chandler location to see how we would be received. We found ourselves comforted to see that only appointments and not walk ins were taken at a peaceful and secure non-descript building just off of Arizona Ave. We were comforted by this knowing that the location felt safe, clean, quiet and did not allow for a “showroom floor” feel. Also, we never felt pressured to purchase anything we did not want or need (no pressure or even low pressure upselling,) nor did we feel as though my vulnerable position was being taken advantage of in any way to get me to “buy.” My family and I were so grateful for such a positive experience at what has been a shattering time. We now consider Legacy to be our family funeral home when our time comes again.

I had an exceptional experience with Legacy Funeral Home during one of the hardest moments of my life. They were incredibly empathetic, professional, and consistently kept me updated every step of the way. Even while handling everything from out of state, they were completely on top of it, making the process as smooth and manageable as possible given the circumstances of losing a loved one. Their care and communication brought real comfort during a painful time. I would highly recommend them.

In the toughest times, having adequate support is crucial. Losing a loved one takes a lifetime to adapt and adjust to your new life without that person. When we were handed options of which funeral service to contact, my wife saw Legacy and immediately said yes… we are so very glad we did. Everyone has been compassionate, accommodating and most importantly, transparent. We are grateful for the “outside” family support. They are now family to us 🙌🏾 Thank you