Washington Pointe Las Colinas

A family member is in assisted living. She receives great care! The staff is attentive, respectful and very caring. We just attended the Blooms & Boots BBQ dinner and live music. The food was delicious and the country music was well suited to the residents.

I want to share my experience with the care provided at this establishment. The staff is attentive and professional, ensuring the residents receive the support they need in a respectful and compassionate manner. Communication is also clear and responsive, which gives families peace of mind! The environment is clean, comfortable and welcoming. Meals are well prepared and there are many activities to keep residents engaged and socially connected. Overall, the community provides a safe and supportive setting for loved ones.

We've had a relative at Washington Pointe for three months and are very pleased with his experience. The staff are positive and pleasant. The activities are varied and plentiful and they are activities people actually attend and enjoy. The facilities are homey and nice. The food is good, with menu selection at every meal. Residents seem to enjoy one another's company too. Our family member has experienced several places and this beats the others by far. We're happy he's there.

Do not place your parents here! My in laws were placed here in the memory care unit because my father father in law has dementia! He was left on the toilet for over 45 minutes and was broken into. The staff broke into their room and took pictures of their credit cards. We brought up to management attention to review film. And they did nothing! They didn’t want us to file a police report! The staff is NOT adequately trained to transfer patients safely and don’t wear name tags. They pulled on my father in laws arms. Please do you place your loved ones here!! We found a better place for them. Sincerely, an Occupational Therapist! Here are some pictures

Newly renovated and beautiful but the best part is the caring staff. They all take good care of my mom and make Washington Pointe a warm, happy and safe environment. They are eager to please and will do whatever it takes to fulfill a request. Nursing care is attentive and caring. Dining room is staffed with the nicest waiters and staff and food is very good. All the residents are friendly and inviting. There are a great variety of activities for both residents and fun family get togethers to get involved. My mom is very happy here and has recommended this “home away from home” to friends who have moved in and also love it here.