Dahl Funeral & Cremation Service

Charlie was very comforting and professional. Everyone at Dahl Funeral home was very professional, kind, respectful, and caring.

Losing my daughter was the most tramatic event in our families lives. There were alot of decisions to be made while in extreme grief, just trying to get thru and do what we needed to. We were assigned Charlie one of the 2 partners. On a phone call I asked him if it was possibly to have 2 viewings on separate days due to out of state family. He described all the logistics in detail around how they would need to prepare my daughter if that were to happen. I asked him to please stop and felt like he had no consideration for what we're going thru and that all the details about making that happen were totally unnecessary. My daughter and I had a meeting with him and she asked him about the viewing. He said she'd be in a hospital type gown. My daughter asked if we brought an outfit in for her if that would be possible for her to wear that. He said that we would need to put the clothes on ourselves. That was so unprofessional and inappropriate. My daughter agreed to do that because it was important to her. When I left the room for a minute my daughter told me later that he commented to her about that I seemed to be really having a hard time, like it was a bad thing (I was crying). We did talk to a chaplain about our feelings around that (dressing my daughter ourselves) and he called and talked to Charlie. He said they could do that. When guests arrived for the viewing we had tea, water and pictures set up at the entrance. Charlie was right there also, not greeting anyone but talking on the phone very loudly and disrupting our time. I talked to both of the partners around the lack of empathy, respect and unprofessionalism given to us during the hardest time of our lives.

Dahl's commitment to care, compassion, and excellence was absolutely wonderful as we navigated my mom's passing. They took incredible care of my mom from the time she passed to the time they returned her to us for her funeral. We did an immediate small viewing before cremation, then a funeral a few months later. Not only did they provide a great experience in funeral planning, they also made sure that we had all we needed - seating, timing, parking, and connection with local grief resources and online services for funeral planning for my late mom as well as future funeral planning. I appreciated being able to come in to test sound, equipment, and layout our beloved's memorial before the event. Their dedication to communication and service was such a gift during the most difficult event of my life so far. Almost 13 years after my grandma's passing, they also helped me obtain additional copies of her death certificate and funeral programs, which eliminated a lot of chaos in closing up loose ends from her finances. A resounding thank you to the Dahl team from our family!

Dahl was very helpful and professional in helping me plan my husband's funeral. I just wanted a very casual gathering, and they know exactly what to do and have the perfect space for something like that. The slide show they put together was excellent.

I can't say enough about the entire team at Dahl Funeral & Cremation. Tom has been a legend. He's so kind, so thoughtful, so patient and accommodating, simply a true and beautiful human. Charlie (the owner) was so good to us as was the entire team, every person you speak to meets you with kindness and grace. Tom is simply a lovely human and the attention to detail at Dahl is apparent from the first encounter. It felt like Tom was on-call for us during our period of crisis. He never pressured us, he made himself available and he finds a perfect balance--guiding us through the process, while showering us with support. They've been professional every step of the way. Unfortunately, we lost my mom in October of 2023 and my dad right before Thanksgiving 2024 and when we were giving the option of Dahl or somewhere else, after the tragic and traumatic loss of my dad, it was a no brainer that we'd return to Dahl where they treated us all so well and took such good care of my dad following my mother's passing. We can't thank Tom and the team and Dahl Funeral & Cremation enough for being so thoughtful and accommodating with us, from the obituary edits to the delay when we were working with the county regarding the possibility of an autopsy, Tom and the team at Dahl were quick to respond, nearly always answering the phone, getting back to us with questions promptly, all while leading with compassion and empathy. The passion that Tom and the folks at Dahl Funeral & Cremation have for their work, their service and the families they serve is palpable and truly inspiring.