Fred C Dames Funeral Home and Crematory

Fred C Dames Funeral Home and Crematory

Urns/Caskets
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About

Reviews
4.7

51 reviews on Google

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Contact Email

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Address

at Essington Rds, 3200 Black Rd, Joliet, IL 60431, USA

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Google Reviews

Kathy Lynn
Kathy Lynn
2 months ago
FYI. They are either bad at record keeping or share your information with third parties for solicitation. My mother received a phone call from someone saying they were calling from their funeral home, asking if she wanted to receive funeral and final wishes planning. The problem is, Dames handled her cremation 2, yes TWO years ago. Pretty cruel and callous. So I called. They have no idea how that happened. Well, prior to her death, my mother had not spoken to any other funeral home except Dames. They handled 2 others for us so she went back to them for hers. Whether they are horrible with their records or sell our information, it is disgusting. You put your faith in these people at the worst times of your life and this is how you are repaid. Thankfully, I never have to use them again. I am appalled at this. There is no excuse that makes this okay. Her information should be private to that funeral home only. Not shared. Not abused. Then removed when she passes. Especially since they handled the arrangements when she passed.
Bo Coffman
Bo Coffman
3 months ago
Our family's entire experience with Fred C. Dames Funeral Home was amazing. Thank you Joe Newton and staff for your attention to detail and heartfelt attention as our family went through that challenging time. You took excellent care of my Dad, gave him a wonderfully organized service and burial and supported my Mom and all us with grace and thorough planning. We really appreciate you all. I highly recommend Fred C. Dames Funeral home.
kate McCarthy
kate McCarthy
7 months ago
We worked with Fred C. Dames Funeral Home twice—first in 2021 when my father-in-law passed away during COVID, and again last month when my mother-in-law passed. Both experiences were truly exceptional, and we are deeply grateful for the care, professionalism, and compassion they showed our family. The staff paid close attention to every detail and confirmed everything with us multiple times to ensure our wishes were fully respected. They went above and beyond to accommodate all of our requests. The floral arrangements were absolutely beautiful—exactly like the photos in their catalog, if not even more stunning in person. We also used their large screen to display photos and memories from my mother-in-law’s life. This allowed everyone who attended to better understand and celebrate her story, and it meant a lot to us. I want to especially recognize Allison. She is incredibly gentle, caring, and kind. Throughout the entire process, we could feel her genuine compassion. After the cremation, it took us about three weeks to find a suitable cemetery. During that time, Allison personally helped deliver the urn to the cemetery and volunteered her time to help arrange everything for the interment. Her support truly made a difficult time so much easier for our family. The funeral home also keeps very clear and organized records. All of the documents from both my father-in-law and mother-in-law were properly stored, which made everything smooth and stress-free. Lastly, I want to mention the excellent acoustics in their chapel. We sang hymns without microphones or speakers, yet the sound carried beautifully all the way to the back row. It created a peaceful and dignified atmosphere for the service. When a loved one passes, you want to give them the most respectful and meaningful farewell possible. Fred C. Dames Funeral Home provided exactly that. Their thoughtful service warmed our hearts during a very difficult time, and we are truly thankful. I highly recommend them to any family seeking a funeral home that offers professionalism, compassion, and exceptional care.
Rachael Rein
Rachael Rein
9 months ago
I want to start this review by saying it feels weird to leave a review about a funeral home. But throughout the entire process I remember thinking, these people have found their calling. I needed to make arrangements for my brother & I was devastated with grief. He died very unexpectedly & I was really really struggling. Even from the moment I called just to ask questions, Marlena was so unbelievably kind & compassionate. Every single step of the way she held my hand in making decisions & when I couldn’t think clearly she gave amazing suggestions. While Marlena was my primary contact, every single person I dealt with was wonderful. I couldn’t have chose a better place for my brother’s service. I truly thank them. Rachael-
Norma H
Norma H
6 years ago
We had a very positive experience. I was at a loss on how to handle properly the arrangements for our loved one. I called and explained what I needed. To fulfill a last with of burial but the cemetery was in another state. They were familiar with the cemetery and were able to arrange everything. Pickup at the hospital all the way to transport and go directly to the burial site in a different state! I did not have to do much else. There was no pressure at all. They gave us choices and we made the decisions. We are forever grateful for the outstanding service they provided. The peace of mind that they brought to us is immense. Thank you.