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Google Reviews
a year ago
We recently worked with Thompson Plageman Memorials for my dad’s grave marker, and the final result looks great. The craftsmanship is excellent, and the guitar design turned out especially nice. The owners are very friendly and accommodating, which we really appreciated throughout the process.
However, communication did require quite a bit of follow-up. There were times when we had to reach out multiple times to get updates, which made the process take longer than expected. In the end, though, they delivered a high-quality marker that honors my dad beautifully.
If you’re considering working with them, I’d recommend them for their craftsmanship and kindness, just be prepared to follow up to keep things moving.
a year ago
Had an in person meeting and left to make some final decisions. I emailed them a few days later with final details of what I wanted and was ready to order. They have completely ignored me for two weeks. Now I have to start this painful process all over with another company. Absolutely atrocious customer service.
2 years ago
Wife passed away unexpectedly. Straight up.told me they would let me know day stone was set and they did.did a wonderful job on my wife's stone.will be seeing them on my wife's mom stone.great people.
3 years ago
I cannot say enough wonderful things about this place. Honest, compassionate, professional and wonderful to work with. They truly care about doing what is right for you and your family. 💕
6 years ago
My mother passed unexpectedly and I was at a loss. Money was short after the service and I was overwhelmed. The wonderful lady (owner) who I spoke with calmly said come in we can help. Their service was thoughtful and their experience was much needed I got the perfect stone for perfect price. Thank you for your help. I recommend this company highly