Ridgmar Place

I have found Rachel W. & Chelsea S. to be extremely helpful in hearing my opinions. Always willing to help residents when needed. I don’t know what I would do without them. LB

stopped in tonight to visit and the elevator is STILL out. Over a month!!! when I asked the receptionist if there was any update on the elevator repair she replied "which one". there are MULTIPLE elevators not functioning! this is NOT Safe update 4/19/2026 not surprised but Ridgmar STILL has elevators that are not operational. Todays version is Elevator A.

We were there to visit our cousin and she was having some serious issues breathing so we push the emergency button and the on staff. Caregiver ran upstairs and started taking care of her and called 911 for us and stayed with her until 911 got there. She definitely went above and beyond as far as caring and comforting.

Elevator D is broken AGAIN. And it's been broken for weeks. And so the elderly residents are supposed to run down the stairs to dinner? Don't pretend accessibility and safety are important, because if they were - you would fix the elevator. I don't want to talk to your leadership team to hear excuses -- just fix the elevator.. PS - Have you fixed the broken elevator yet?

As USUAL the Special event today was AWESOME!! It was the fall festival with hamburgers, Hotdogs, games, prizes candied apples, popcorn balls, great Music, a Ferris Wheel!!!!!! And lots of Fun!! They ALWAYS make each event special and all there enjoyed it immensely!! BRAVo again to all the staff that worked it and made it special for the residents and families!