Carole's Hope Outpatient Counseling Services

Excellent and highly professional facility, I highly recommend Shonn. I have sent her difficult cases and my patients are beyond pleased and feel like they have finally been heard. Five stars, highly recommend.

The staff at Carole's Hope are amazing. Every time I call or text they answer. If not immediately definitely within the hour. The sessions I have had with them helped with my loss and got me ready to re-enter public life after cutting my self off for years. If you are dealing with grief or anxiety I strongly encourage you to contact them. Their staff and counselors are very understanding and supportive. Thorin

Looking back now, I can see how unhelpful and harmful my experience was with Jessica Burns. I saw her immediately after being discharged from a mental hospital, yet instead of focusing on my safety or stabilization, she made me feel judged and ashamed. She even spent one session using “values” flashcards in a way that felt more like debating my personal life than supporting me. Instead of helping me understand the root of what I was going through, I often felt corrected, dismissed, or subtly shamed. For example, when I shared that I had a panic attack while driving, she lectured me about how I “could have hurt someone” instead of helping me understand or manage the anxiety behind it. At one point, she even asked if I had been “tested for autism” simply because I felt pressured to give my phone number to an older man at a gas station, a reaction that had nothing to do with autism and everything to do with being young and uncomfortable. It felt like if my perspective didn’t match how she believed things ‘should’ be, she either dismissed it or pathologized it. Over time, this made me feel like I was a ‘bad person’ and it shut me down emotionally. Now that I’m working with a genuinely supportive, non‑judgmental therapist, I can clearly see how much her approach discouraged openness and self‑esteem instead of building it. My experience with her did not help me grow; it made me feel worse about myself.

Been going here for a couple of months, I actually look forward to my appointments Angela Jenkins is amazing and so down to earth very highly recommend her !!!

Kyra has been my therapist for several years and I absolutely LOVE her. Probably the BEST therapist I’ve ever had. She has been so so SO helpful and supportive, does a FANTASTIC job connecting with her clients, and has worked with me so patiently and diligently on so many things. She breaks things down and explains them in such relatable ways, and has truly made our sessions a safe space. I can’t say enough good things about her! Truly an angel!