St. Joseph Cemetery & Funeral Center

Where do I start? My brother’s cremains were delivered to me last Tuesday and I had read that a funeral home can transfer the cremains from the box they were in to the urn of our choice. I had called a known funeral in home on Barrett Ave and was told that because they didn’t handle his services, they could not help me transfer his ashes. I called St. Joseph, spoke to one of the funeral directors, Eddie De Loa, and he said he’d do the transfer on the same day. Eddie was incredibly kind and had a warm/inviting spirit. He took me into a room, had a cloth laid out on the table, grabbed some pallbearer gloves to facilitate the transfer and explained the process the whole way through. He started the transfer with prayer, asked me questions about my brother and extended me the deepest compassion as I wept. My little brother struggled with addiction and would eventually succumb to a fentanyl overdose. The way Eddie handled my brother, Fernando, restored the dignity that he was denied along his journey. Eddie not only performed the transferring of his ashes into his urn, he ushered him into his final resting place. He allowed me to keep the pallbearer gloves and while it may appear to be a small gesture, my brother didn’t have a funeral - only a viewing. Someone willing to carry his urn using these gloves had such a profound impact on me during this process. I will never forget Eddie’s kindness. I will never forget the prayers he said while transferring my brother’s ashes and I will never forget how tenderly Eddie handled this delicate request. Ianthe

They failed to listen to my request concerning my family member’s tombstone and took a whole year to finally begin the process. We called them to check on the status of the tombstone after the funeral service and they lied to us that they were working on it when in reality they didn’t even process the design that we wanted. When we called to complain about the fact that they didn’t do anything for a whole year, they blamed us for not emailing them the things that they needed (ex: tombstone photo, design, etc.) and lied to other family member that we delayed the process. I would suggest you go elsewhere for the sake of your mental wellbeing and if you are concerned about the process going smoothly. Update: It’s about to be two years and I’ve periodically check in on the status on my family member’s tombstone and they still come up with excuses for why it’s delayed. If I could I would give them a zero star review. I’ve been very nice about the whole process but this place does not deserve their 3 star review. Please don’t put your family to rest here. Don’t listen to the reviews that are supposedly good. For your sake and family’s sake DONT come here.

I’d recommend not burying your loved ones here. My grandfather is buried here, along with four other spots we’ve purchased for family members. Recently, my grandpa’s tombstone was vandalized. The stone saint that was part of the tombstone was stolen, along with a Virgin Mary statue we had placed there. After speaking with others, we learned that many families have had their loved ones' graves vandalized in the past. When we brought this to the attention of the manager, Paul, he simply said they were "sorry" and that there was nothing they could do. If we wanted to replace the statue, we’d have to pay for it ourselves. Paul sounded contradictory when telling us that as owners it was our responsibility to repair the tombstone yet they have restrictions on what you can and can’t put on the tombstone as well as throwing away certain decorative objects we may add to the tombstone. Other reviews indicate this is true for other families getting their stuff thrown away. They don’t even acknowledge the lack of fencing or the poor quality of the security they’ve hired. Security is quick to kick people out right at closing time, but somehow can’t catch someone stealing a statue off a grave? They’ll claim that security is on-site 24/7 and making regular rounds, but that’s clearly not the case. There’s also no proper fencing along one side of the cemetery—it’s wide open to the road. We’ve even seen homeless individuals walk through the area. It’s simply not okay. The lack of care and responsibility is incredibly disappointing, especially for grieving families who come to visit their loved ones only to find their resting place vandalized. It’s deeply saddening. They could at least get better security or better fencing since we will be paying out of pocket for the repairs/replacements. I hope this doesn’t continue to happen.

Signs would have been a nice notification that they will be closing at 5. Signs like the ones they used to tell us about headstone decorations and such. Instead I was told by an overwhelmed security guard, he was not as nice as I would have liked but I could tell he was doing the best he could. In a place where our loved ones are laid to rest I would have expected a little more respect from the staff and not let one guard tell over 20 plus cars that they have to leave. Help the poor guy out.

I have been reading the reviews here and it’s kind of sad that whoever owns Saint Joseph’s cemetery need to be on their job this family right here is really upset. Our mom passed away on January 6, 2024 apparently our stepfather that we don’t have contact with no more since you wanna go MIA and try to ban the whole family. His name is Vincent Hall. We talk to the owner known as the manager trying to figure out when our Mom services begin she said I’m sorry, but we cannot give out that information since I am the oldest of the family. I have every right even though my mother was married to a toxic husband. We found out by the security guard that day on February 21, 2024 that our mother will be buried. We didn’t see the body the last time we saw the body was at the apartment where she died at I try to communicate With the manager who actually owns it. No response. I try to get my mom a headstone because we had two services one for February 21, 2024 this year then we had another second actual funeral services for our mother to sell proper goodbyes on Saturday, March 23, 2024. It was a beautiful service. I’ll be posting pictures later on, but I am really upset with Saint Joseph’s. I’ve been trying to reach out to them to see if I can get a headstone and nobody don’t wanna help me so I can put one on my mom’s plot, cause she don’t have nothing on her gravesite and I’m very upset. I called 16 times and nobody never reached out to me. I’m trying to figure out how can I do this? I need help y’all can y’all please pray for us can y’all leave me a message and let me know how do I go from here cause I wanna get my mama headstone her birthday is coming up on October 26 and that’s coming up on a Monday and I cannot celebrate her heavily birthday because I don’t have her head down because of Saint Joseph. They tell me it’s illegal family issue we’re having but it’s your fault. I do not like y’all Services. I do not like the way y’all treated us. We paid for everything he didn’t do nothing. It’s our fault. We should have a game or dime of our money And is sad too see this And I’m very very upset with Saint Joseph’s. I wish I can get a court order and remove my mom’s body from there and have her buried at a different burial. That’s only about Hilltop rolling Hills. That’s what I should do take them to court for our pain and suffering.🙏🏽🙏🏽🙏🏽🥹😭😭😭 and this is for you, Mama we will get our justice for you so you can finally rest in peace mama you know how much we miss you