Embrace Hospice - San Antonio, TX

Their staff put my Dad first, the care & knowledge that they gave us was excellent. I couldn’t have ask for a better team to help us. I knew we were in good hands with this agency. Thank you for going the extra mile for us. I would highly recommend your Company.

My husband was only on service with Embrace for two days before he passed away, but the difference between Embrace and the previous agency (Vitas) was like night and day. John and the nurse that admitted him, Lucinda, were so caring and compassionate. Everyone I dealt with was professional and helpful. I can't say enough good things about them.

The nurses were absolutely fabulous. Shout out to John who was super kind and responsive. I’m giving 3 stars because myself and the funeral home had to track down their doctor to sign my mom’s death certificate over a week after her passing. We were told we’d contacted for bereavement services. That didn’t happen. Seems like a lot of folks not getting the promised bereavement support and that’s not ok.

Embrace was very special at a really difficult time for our family. Everyone was so responsive to every question and they, nurses, social workers, etc, were all so kind and supportive. We never felt alone. With Embrace we were able to bring my mom home where she wanted to be.

I have lived in San Antonio for almost 2 years and the whole time my wife and I had been caring for my father who had Alzheimer's. He was receiving one on one care in our home when his decline began to accelerate from month to month changes to week to week. We decided to have him evaluated by a hospice company and we chose Embrace because they had been extremely compassionate with my wife's Father. Dad had then began to decline day to day. The medical director evaluated him and my father was admitted the same day. His nurse was so involved (and accessible!) in his changes that she was able to keep him comfortable and provide for his needs in spite of the complications that his decline brought. When something would change and we needed to have our fears calmed after hours, they would send a nurse straight out to examine him, make medication/equipment adjustments and compassionately explain what was happening. They all became part of my family at that point. My Father passed away in the middle of the night and they sent a nurse and a Chaplain who both stayed with us as long as we needed - in the middle of the night! This is not just a job to these people, it is their calling. I will never forget my experience with Embrace and how they made one of the darkest periods of my life so bearable. I cannot thank them enough.