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Google Reviews
2 months ago
Edit: I love when a bot a bit replies 😂
Nothing is anyone's job. The staff seems unhappy to be working there. My father was discharged from the hospital to Bear Creek to get stronger before coming home. He got worse. No physical therapy, not a single person would help him maintain his colostomy bag, had to beg for his prescription medications, the worst food I've ever seen and he was still in the same clothes for the almost week he was there even though he had clean clothes. The place is run down and I wouldn't send someone I love here. If I had known beforehand what I know now, it wouldn't have happened to my Dad. I checked him out and he has already improved.
3 months ago
I have visited this building multiple times through the years. They are consistently kind and attentive. I was there just days ago as a clinician. The ladies in the memory care area were kind and helpful. I could see they were connected to the folks they care for. I would be confident in having them care for myself or my loved ones.
4 months ago
I took a little time before posting this review. I do feel it is required.
Bear Creek expressed to us this would be fully independent living. This facility does NOT offer independent living.
My friend witnessed a constant line of elderly being wheeled out on stretchers as she ate dinner. This is heartbreaking and can work badly with your spirit. It was making her depressed! They continued to walk in on her with her door locked. This was after we posted a sign asking to stop, it continued. They took her blood without consulting the family and made her feel pressured to do so. Again, she was not sick and needed no blood work. This was discussed during the signing of the contract. They ignored her wishes! The FEES! Where do I start? $14.50 for what they call a damage fee, this was every bill and could not be explained. Note: no list of “damages” were ever given. The “donations “ are not donations! They call them that, it is required. My friend stayed at this facility (she is sound mind and body/with NO care) Dec.28,2025 - February 9th 2026 her overall cost was over $14,000 again with NO assistance!
They mislead an elderly woman and myself! Again, this place is NOT independent living. Don’t let them take advantage of you like they did us.
4 months ago
My experience with Bear Creek and the staff has been incredible! Their kindness and understanding was so comforting when I had to deal with an emergency situation with a 98 yo grandmother. It started with Cooper: she spent all the time I needed to get us set up and didn't make me feel at all rushed in the process but then moved quickly to help get my grandmother set up. Even when it meant working on a weekend, Cooper didn't hesitate. Further, when we had to make the decision to move my grandmother to Memory Care, Cooper and the staff were again incredibly supportive throughout the process; not once rushing us and checking in frequently along the way. I can't say enough about how kind, generous, and careful the staff are at Bear Creek!
9 months ago
The care at Bear Creek is just fantastic ! The staff are caring & compassionate and go above and beyond to care for their residents. The activities on offer are so much fun and also keep the mind active too ! I cannot fault Bear Creek and the care they provide. Meals are both nutritional and tasty. The social services are excellent & helpful in all aspects. Well done to all the staff ! Highly recommended ⭐️