Boston Center for Independent Living

The trying they best for people

Appreciate the work they do here! You can feel a warm welcoming walking in the door.

The receptionist hang up on my face, she discriminated me because of my accent. Also since November I have been trying to get PCA services for my autistic son and they refuse to give to us

Very strange agency. Apparently the person doing the intake, Kay, gives misleading information as to their services. Not sure why the Disability Law Center would refer people to an agency like this.

I had to call for over a month because my PCAs weren’t getting paid. Then was told I should have called them when I finally got someone on the phone. I was passed along to several staff and they were not helpful. I kept being told I would receive calls back and never did. One man was immediately extremely rude to me when I greeted him and let him know my situation. The Nurse who was supposed to re-assess me said that she would need at least one other person in the area to make it “worth the trip”. I received the wrong persons paperwork (for the second time) so I have no idea what my hours are for PCA services.