Catholic Charities Diocese of Nashville

I strongly recommend getting advice from an attorney. Very briefly, in the words of my current lawyer: The first mistake was giving you an incorrect sponsor income amount, and more importantly, continuing with the process despite knowing that the probability of your application being approved was essentially zero—without telling you. There were two women handling this process. The second one who assisted us, at the final stage of reviewing the information, had spelling errors. We corrected them immediately, and she said she would fix them before submitting everything. However, when we later requested all the documentation to provide to my current attorney, we realized the errors were still there. They completely played with our time and money. For obvious reasons, this made everything more complicated. Fortunately, we are now receiving professional help. It’s better to set up a payment plan with a qualified attorney than to throw away $5,000.

Great and wonderful place to get help with rent or utilities, warm and friendly caring people!

I went there with my wife to request some assistance with filing some application, they did help but after they received the payment and the right papers, they leave us in the dark, charities doesn’t exist when you charge people, help doesn’t exist when you waiting for payment and then you don’t care anymore, if is the right documents or not, after you pay they don’t know you anymore, so if you need to file immigration papers or any other important documents, this is not the place that can help, they will charge that’s for sure but help you? Last thing they will do, actually they will help if willing to pay again, on the same price and be careful because if is their fault on filling those documents, they will blame on you not them.

This organization has significantly declined in quality since Donna’s departure. I strongly advise against investing your time or money here. The current staff demonstrates a lack of competence, poor attention to detail, and a troubling lack of knowledge regarding immigration procedures. They do not offer clear guidance on the processes involved, nor do they properly inform clients about requirements, timelines, or potential consequences. Although they present themselves as advocates, I experienced little genuine care, accountability, or proactive support throughout my case. When I received a request for additional evidence from USCIS, I was given no meaningful assistance and was left to navigate the process entirely on my own. This was especially concerning given how severe the consequences of even a minor error on an application can be. There was also a noticeable lack of empathy, particularly toward individuals who are new to the immigration process and depend on professional guidance. Considering the fees charged, one would reasonably expect a higher standard of service and diligence; unfortunately, that expectation was not met. Donna was the only staff member who consistently demonstrated expertise and professionalism, and since her departure, the quality of service has markedly deteriorated. I do not recommend working with Suzan Jezabel, or Gustavo. Prospective clients would be better served seeking assistance elsewhere or saving to retain a qualified immigration attorney. Please do not respond to this review with generic statements suggesting a desire to “make things right.” I no longer wish to engage with or have any further involvement with this organization.

These individuals are so helpful in Christ way....it reminds you to never give up on yourself. God already has seat for them in Heaven. Thank for all you do me and the community. Grateful, appreciate, and will never forget the wonderful help.