The Preston of the Park Cities

My only experience with this facility is through walking a resident's dog. Unfortunately because it is a large dog, many of the caretakers are too scared to do their job well. On several occasions I have mentioned my concerns with the front desk and none of them have been addressed. Overall, the caretakers themselves are overworked, understaffed, and undertrained for dealing with residents' pets.

I am beyond impressed with a Place for Mom. They found me the perfect place for my 91-year-old parents – the Preston of the Park cities. A Place for Mom was unbelievably helpful to someone like myself who was navigating this for the first time. Their attention to detail, their communication, their efforts, and their compassion made this process so incredibly simple for me. Finding the Preston of the Park cities was a dream come true. This is the most incredible community filled with love and attentiveness. I love everything about this community and my parents are so incredibly happy. Julie, who was my main sales contact at the Preston, was literally one of the most incredible human beings I’ve come across. She was incredibly efficient, caring, and so helpful during my somewhat numerous complex request. Now that my parents are here, I can’t thank a Place for Mom (Jesica) enough, and I can’t thank Julie and the entire wonderful staff at the Preston for helping me get my parents in the most perfect environment I am so incredibly happy and my parents are beyond ecstatic. Thank you to everyone!

Preston of the Park Cities is a very nice place. It's tastefully decorated and looks very clean. The staff is very friendly and cares about the residents. Annette, the concierge, is very attentive and always willing to help. I liked that they offer different activities for the residents, and they seem very entertained. A great place!

I visits the Preston as a vendor who provides ADA private transportation to several residents. Over the years I have watch Annette. I wanted to take a moment to recognize the exceptional warmth and professionalism consistently shown by Annette. Her kindness is immediately evident in the way she interacts not only with residents, but also with visiting family and friends. She brings a calming, cheerful presence that makes everyone feel seen and respected. She’s incredibly attentive to the needs of the residents—always ready to lend a hand, share a kind word, or go the extra mile to make their days a little brighter. It’s clear that she approaches her role not just as a job, but as a calling, and her compassion truly makes a difference in the lives of those around her. Her professionalism is equally noteworthy: dependable, poised, and always handling even the most challenging situations with grace. She's an asset to your team, and I feel lucky to have witnessed the care and dedication she brings each Denise w/ Dove Transport

Our experience at The Preston of the Park Cities has been exceptional. Beginning with the moment I walked in to visit (without an appointment). Cindy, the Sales Director dropped everything and didn’t hesitate to take me on a tour and begin answering my questions. Chad, the Executive Director immediately came out and introduced himself and joined our meeting continuing to fill in any questions and info I needed from him. Chad is young and stays very on top of the senior living industry changing and updating as needed at The Preston. In addition, you will see him in the public spaces ALL the time visiting with residents and addressing any concerns or questions they may have. Not only does Chad know all the residents by name, the entire front office staff does as well and you will also see them out of their offices visiting with residents or even partaking in a competitive game of dominoes with a resident. 😊 I met Lana, the Move In coordinator on my second visit and she just added to my impressive opinion of those that work and take of The Preston. She always has a smile on her face and continues to make the residents laugh with her repartee with them. She was incredibly helpful with the move in and held my hand the entire time. A shout out to Rhonda, the Resident Care Director for seeing “the Forest for the trees”. (She knows). The Preston is beautifully and warmly decorated making it feel like a home for your loved ones. The food is delicious and I eat there often! It’s truly a special place with very special people running the show and taking exquisite care of their residents, your family and loved ones!