Johnson County Funeral Chapel & Memorial Gardens

These people are doing a great work! I very much appreciate everything that was done - from start to finish!

They incorrectly put someone else's name above my relative's grave!! Spoke with Brett, he acted like he could care less. No-one could tell me who made the mistake, no-one researched. Also, someone said that I was supposed to come in a second time to discuss grave markers as it was a sensitive subject. I already handled sensitive subjects like the casket, the memorial program for instance and paid $18,000 for a simple graveside service. Also, everyone needs to know you will pay several thousand dollars for the staff's salary. Saw it much later on the itemized list of costs. Why should the consumer pay the staff's salary? This place is terrible! Stay away.

At the worst possible time of my life, the best possible customer service manager stepped in to guide me through the process. Brett Barnes, family service manager with Johnson County Funeral Chapel and Memorial Gardens showed more compassion, expertise and professionalism to me - a stranger in tears - than I could have ever imagined. I knew immediately I was in the very best hands. He was Heaven sent…. no pun intended! Brett is intuitive, caring, capable and an expert communicator. He went above and beyond the call of duty to work with me when my little sister died. Just yesterday we laid her to rest… And he stood there with my family the entire service, just in case he was needed. Highly recommend this capable young man when you must face the loss of a loved one. 10 Stars out of five!

I would like to thank John, Elaine, Grady, and Bennie for going above and beyond any expectations we had to make sure all the details were just what we wanted. Funeral services provided were exemplary from the first moment of contact to the very end. The entire staff was most respectful, professional, caring and the chapel is absolutely beautiful and peaceful. They did such a terrific job to make sure my family and all guests had the best last time with our mom. I’d recommend over and over again.

I’ll start by saying; I’ve never seen a place like this. The Mausoleum was stunning and so peaceful. I only gave it four stars because it is hell’a expensive. Ironically, the funeral service was on Memorial Day ( it was snowing and icy) the entire service was done indoors and so very nice. For a truly somber occasion it really was quite amazing