Authentically You Counseling, Concord, NH

I was referred to Authentically You by my primary care provider after seeking mental health services and medication management. I had two counseling appointments, which were lovely and considerate. When it came time for my intake appointment with the nurse practitioner, Alicia Pride, it was a different story. She spent much of the appointment assuming I had done hard drugs, or was drug seeking, despite specifically asking to not be put on any stimulants or pain killers. I explained my PTSD symptoms to her, and despite the CPTSD book sitting in her office right next to me, she said my case was too complex for her, and even asked me why I had come to Authentically You. I explained that I was referred there by my PCP, and had two prior counseling appointments there. Basically, if you have anything more complex than standard middle/upper class depression/anxiety, I would suggest going somewhere less performative, and more professional.

I really loved my therapist I had through AYC. However, their billing department was so hard to work with. They overcharged me at least 5 times, if not more. There were several occasions where my insurance said I did not owe anything, and AYC charged me anyway before my insurance finished finalizing the claim. They also charged me other occasions for double the cost of my session, taking $300 out of my account without warning. I always got refunds on these occasions, but it took numerous phone calls, emails, and voicemails to get that to happen. My insurance renews in July every year, and despite my reminders, they forgot and charged me full amounts in January, as they assumed my deductible was no longer met. I loved my therapist from this practice, but unfortunately the billing department really made my experience with this practice incredibly frustrating.

Aaron at Authentically You is wonderful! Great sense of humor and easy to talk to about anything. I highly recommend!

Have been going for a few months, and the experience has been incredible. Highly recommended!

I've been at Authentically You Counseling for about five months and they are great! Super organized, easy to schedule with, and willing to work with you to find the right fit in therapist.