Frequently Asked Questions
General Questions
What is Peacefyl?
Peacefyl is a comprehensive platform designed to help people navigate the difficult process of end-of-life planning and funeral arrangements. We provide resources, tools, and connections to local service providers to make this challenging time more manageable.
How does Peacefyl work?
Our platform offers several key features to support you:
- A directory of local funeral homes, cemeteries, and related service providers
- Memorial pages to honor and remember loved ones
- Checklists and guides for end-of-life planning
- Resources for grief support and counseling
Is Peacefyl free to use?
Yes, our basic services are free. We may offer premium features in the future, but our core resources will always be accessible to everyone.
Memorial Pages
How do I create a memorial page?
After creating an account, you can create a memorial page by clicking on "Create Memorial" in your dashboard. You'll be guided through the process of adding information about your loved one, photos, and service details.
Can I control who sees a memorial page?
Yes, you have control over the privacy settings of your memorial page. You can make it public, restrict it to registered users, or keep it private and only available to people you specifically invite.
Vendor Directory
How do you select the service providers in your directory?
We include licensed and reputable businesses in the funeral and end-of-life planning industry. We regularly review our listings to ensure they maintain good standing in their communities.
Can I leave reviews for service providers?
We plan to add this feature in the future to help others make informed decisions.
Account Questions
How do I delete my account?
You can request account deletion from your account settings page. We will remove your personal information from our active databases within 30 days.
Who can I contact if I need help?
Please email us at [email protected] with any questions or concerns, and our team will get back to you as soon as possible.